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W
webhead_1
Known Participant
October 29, 2015
Question

Connection failure to PayPal PayFlow Pro

  • October 29, 2015
  • 1 reply
  • 2181 views

I have been using PayPal payflow pro as my payment gateway and I have recently been able to successfully process credit cards for user. now I am getting a connection failure when I run a test credit card to pilot-payflowpro.paypal.com. the custom tag I am using to process credit card is <cf_PayFlowPro . Can some on tell me if there has been a change recently to <cf_PayFlowPro tag?

All help is greatly appreciated.

This topic has been closed for replies.

1 reply

H
haxtbh
Inspiring
October 29, 2015

Its more likely the other way, the custom tag hasn't been changed in so long that it doesn't meet requirements of paypal's gateway any more.

Where is the website / documentation for this custom tag? Are you getting any errors come back in your logs? What version of CF are you running?

W
webhead_1Author
Known Participant
October 29, 2015

The only error I am getting is a "Connection Failure". Also I was able to process credit cards up until 10-9-2015. I am running CF-9

S
sdsinc_pmascari
Legend
October 29, 2015

I, too, use PayPal.  I got all kinds of emails from PayPal over the summer that they were updating their SSL and I needed to check to see if my certificate store supported their changes.  From the research I did it looked like it depended on the version of Java CF was running due to its internal trusted certificates (I may be getting my terminology wrong here).  Anyway, it looked like Java 1.7+ was OK...meaning CF10+.

So...since you're on CF 9 and if you haven't updated Java on your server you could be getting denied by PayPal due to outdated certificates.  Try updating Java.

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