Question
Cookies and Firefox issue
I am having an issue with my site (I did not develop it, but
I am versed in CF enough to understand any solutions you might
have)....
Here is the problem...
First, this is only an issue in Firefox. IE, Safari etc... etc.... do not have this problem.
When you attempt to login, the page shows a message "Logging you in..." it then appears to be redirecting (as it should) to the requested page after successful login. But, it just flickers and then nothing. You are not logged in, no errors either from CF or from the code. Meaning there is nothing displayed to the user. So after a few tries users are giving up and leaving the site. What I have found is that if you clear the cookies then you can login and all is well.
Upon further investigation, I logged into the admin side of the site, chose a user at random who had not logged in in more than a week. I tried to login to the site with his username and password, I could not (user and pwd are correct). After I could not login with his credentials, I tried my own and they too did not work although they did just prior to logging in with his. I cleared the cookies, and then it worked. (mine and his credentials).
I also ttried, deleting just the cookies for my site and that doesn't work. It is only when you delete ALL cookies via the Clear Private Data, uncheck everything except cookies method that it works. So I'm stumped. I don't know if it is firefox, or my code, or the server, or IIS or what. Any clues that you folks can shed would be great. If anyone else is experiencing this sort of behavior please tell me what you have done. Again, I did not develop the site so technical details are a bit sketchy and I am trying to help the developer track this down.
Essentially the site is developed in CF version 8, the login logic is CF/AJAX with javascript form field validation on the client. The webserver is IIS 6, the server itself is patched, the backend is SQL 2005 SP3 and again, this works flawlessly in other browsers.
I appreciate any assistance.
Here is the problem...
First, this is only an issue in Firefox. IE, Safari etc... etc.... do not have this problem.
When you attempt to login, the page shows a message "Logging you in..." it then appears to be redirecting (as it should) to the requested page after successful login. But, it just flickers and then nothing. You are not logged in, no errors either from CF or from the code. Meaning there is nothing displayed to the user. So after a few tries users are giving up and leaving the site. What I have found is that if you clear the cookies then you can login and all is well.
Upon further investigation, I logged into the admin side of the site, chose a user at random who had not logged in in more than a week. I tried to login to the site with his username and password, I could not (user and pwd are correct). After I could not login with his credentials, I tried my own and they too did not work although they did just prior to logging in with his. I cleared the cookies, and then it worked. (mine and his credentials).
I also ttried, deleting just the cookies for my site and that doesn't work. It is only when you delete ALL cookies via the Clear Private Data, uncheck everything except cookies method that it works. So I'm stumped. I don't know if it is firefox, or my code, or the server, or IIS or what. Any clues that you folks can shed would be great. If anyone else is experiencing this sort of behavior please tell me what you have done. Again, I did not develop the site so technical details are a bit sketchy and I am trying to help the developer track this down.
Essentially the site is developed in CF version 8, the login logic is CF/AJAX with javascript form field validation on the client. The webserver is IIS 6, the server itself is patched, the backend is SQL 2005 SP3 and again, this works flawlessly in other browsers.
I appreciate any assistance.
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