Could not connect to SMTP host

Question

Hello,

We configured with Coldfusion 10 Tasks that send mail using SES (Amazon) with username and password and validated. We launched the task and will manage coldfusion sending emails every x time processing them. In Coldfusion log we are seeing this error is repeated, albeit that finalment eventually send all emails pending queue, "Error", "scheduler-1", "10/23/14", "15 : 05: 19 ",," javax.mail.MessagingException: Could not connect to SMTP host: email-smtp.us-east-1.amazonaws.com, port: 465, response: -1 " A which may be due to this error? because users have reported to us that do not receive emails.

Regards and thanks for yours answers

Himansu Sekhar Khuntia · Answer

Hello José Antonio Chao,Can you Please confirm the "SSL socket connections to mail server" has been Enabled in the mail server setting or not ? If it is not Enabled, please click the check box corresponding to "Enable SSL socket connections to mail server" to enable it. And also before submitting your changes, click the "Verify mail server connection" to check whether your mail server setting verified successfully or not.After submitting your changes if you will get a message "Connection Verification Successful" , then the mail server will work perfectly.If this fails Please mention all the setting in your mail server setting, so that we can get into the exact issue.RegardsHimansu

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