Error 500 after installing CF11 on Windows 8.1

Question

I purchased a new laptop with Windows 8.1. I had a previous latop that had been upgraded to Windows 8.1 and ran CF10 perfectly fine. I made sure the necessary IIS modules were installed for CF. I installed CF11 using the "Run as administrator" option, just to be on safe side. Everything appeared to go smoothly and no hiccups occured. However, when I click to go CF admin page, I received an Error 500. I've made sure permissions on the folders are correct and allow for the IIS_USR a even IUSR. Any help would be greatly appreciated. I am sort of at a loss here.

The detailed information is as follows:

Detailed Error Information:

Module	IsapiModule
Notification	ExecuteRequestHandler
Handler	cfmHandler
Error Code	0x800700c1

Requested URL	http://127.0.0.1:80/CFIDE/administrator/index.cfm
Physical Path	D:\ColdFusion11\cfusion\wwwroot\CFIDE\administrator\index.cfm
Logon Method	Anonymous
Logon User	Anonymous

Bert_Dilliën · Accepted Answer

We figured out it to be an application pool issue. CF was running in 32-bit and IIS was running in 64-bit mode. We changed the Application Pool bitness to 32-bit and issue resolved.

Regards,

Anit Kumar

Solution as Anit Kumar says, I must have installed the wrong bit version thinking it to be 64bit...

We found this out by setting up the internal CF webserver (on port 8500) and looking into the CF Administrator in that way.

- stop the CF Application service

- enable built in webserver in xml config file

- Command prompt Run as Administrator

- In CMD navigate to Coldfusion11/cfusion/bin/ and launch command : 'coldfusion -start -console' -> CF will be started from CMD

- in browser navigate to localhost:8500/CFIDE/Administrator/ and login.

- goto Settings Summary and check parameter 'Java VM Name'; if it does NOT contain something like 'x64' it is a 32 bit install!

Then we enabled 32bit support in IIS management console via ApplicationPool -> Advanced Settings and voila it worked!

Next I'll download and install the correct version I intended all along! ;-)

Once again thanks for the support!

Regards Bert.

Bert_Dilliën · Answer

Hi,I'm experiencing the same problem as OP and I wonder if the proposed fix worked? It tried to implement the solution but to no avail.I'm working with a fresh install of Windows 8.1 x64 Enterprise with IIS 8.5. I verified all installed features of IIS as following :In IIS Management console I verified all access by adding a specific connection user. (the local administrator account)The default application pool is set to x64 only (= disabled x32 support in Advance settings of Application Pool Management)The error message received when browsing the http://localhost/CFIDE/Administrator/ :I cannot seem to resole this issue, but is it related to the x64 version of Windows?Anyway, I've been searching the web for a few days now and I did not find any solution yet.Any thoughts how to resolve this, short from installing Windows 7 and going from there?Thanks for reading,Regards Bert.

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