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joseph.yan
Inspiring
Oct 20, 2019 9:36 PM UTC
Question

Fatal error updating the CF Update 12 on CF 2016

Hi,


I am doing the Update 12 on my Coldfusion 2016 Enterprise Edition using this command below:

sudo /usr/java/latest/jre/bin/java -jar hotfix-012-315717.jar

 

and I am having Fatal Error below:

Moving files failed:
 Status: FATAL ERROR
 Additional Notes: FATAL ERROR - Could not move the file /opt/coldfusion2016/cfusion/jetty/lib to the backup location /opt/coldfusion2016/cfusion/hf-updates/hf-2016-00012-315717/backup/jetty/lib
 
I don't have any idea what's wrong. Did anybody have this experience? Should I try to run the update 12 again?
 
Thank you.
 
OS: Centos 7 (3.10.0-1062.1.2.el7.x86_64)
Java version: 1.8.0_221 
 
 
 
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    3 replies

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    Oct 20, 2019 11:29 PM UTC

    Stop all the cf services and try again. I cover that and more in a pair of blog posts, starting at:

     

    https://coldfusion.adobe.com/2019/03/problems-applying-cf-update-check-first/

     

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    /Charlie (troubleshooter, carehart. org)
    joseph.yanAuthor
    Inspiring
    Oct 21, 2019 12:02 AM UTC

    Thanks Charlie. 

     

    Your blog is so awesome. I am following everything and running it again and now the update is applied perfectly.

    No any fatal errors occured.

     

    Thanks again for your help!

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    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    Oct 22, 2019 5:22 PM UTC

    Thanks, Joseph. Very glad to have helped, and I really appreciate the feedback.

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    /Charlie (troubleshooter, carehart. org)
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