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bloodbanker
Known Participant
February 14, 2017
Answered

File not found

  • February 14, 2017
  • 1 reply
  • 1570 views

I have a file uploaded to my site http://www.mysite.org/coned/media/106.mp4

I looked in the folder, the file is definitely there.

It's a new project, and there are only a couple of other files in the folder, one is an mp3 one is a wmv.  Both of those open.

This mp4 file is giving me a 404 error.

Any thoughts on why?

Thanks

    This topic has been closed for replies.
    Correct answer haxtbh

    This is most likely because you are using IIS. IIS doesn't come with the MIME type of mp4 by default.

    I have had this issue loads of times and its pretty simple to sort out.

    Go to the IIS management console - select the server name on the left - choose the MIME Types from the right pane.

    If you do not see .mp4 there then you can add it using the following:

    Extension:       .mp4

    Mime Type:      video/mp4

    Check the sites individually to make sure its propagated down, normally it uses its parents defaults so appears in all the sites. If not, add it here as well.

    Naturally, if you only want this on one site, add it to that site directly.

    1 reply

    EddieLotter
    EddieLotter
    Inspiring
    February 14, 2017

    Is that a zero or the letter O?

    Try renaming the file to abc.mp4 and see if you can access it.

    Cheers

    Eddie

    H
    haxtbhCorrect answer
    Inspiring
    February 15, 2017

    This is most likely because you are using IIS. IIS doesn't come with the MIME type of mp4 by default.

    I have had this issue loads of times and its pretty simple to sort out.

    Go to the IIS management console - select the server name on the left - choose the MIME Types from the right pane.

    If you do not see .mp4 there then you can add it using the following:

    Extension:       .mp4

    Mime Type:      video/mp4

    Check the sites individually to make sure its propagated down, normally it uses its parents defaults so appears in all the sites. If not, add it here as well.

    Naturally, if you only want this on one site, add it to that site directly.

      B
      bloodbankerAuthor
      Known Participant
      February 15, 2017

      haxtbh  wrote

      This is most likely because you are using IIS.

      Thank you!

      Yes, this is a Windows server.

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