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December 5, 2023
Question

Help! ColdFusion 2023 Update 5 failed

  • December 5, 2023
  • 1 reply
  • 202 views

Hello,

UPDATE: I restored my server from a backup, so I am now back in business. I still don't know what went wrong or how to retry the update though.

I was trying to install ColdFusion 2023 update via the admin and it failed. And then there were errors trying to use the server.  For example: "The sqlserver package is not installed. You can install the package through the CLI package manager"

I have now installed it with the java command: \coldfusion2023\jre\bin\java -jar zip-2023.0.05.330608.jar, but I still get the same error. 

I have tried using the uninstaller.jar, and it did uninstall, but it didn't restore ColdFusion, so I am still getting the error.
I also ran "cfpm install all" but it still hit some kind of error and did not install the sqlserver package, so I still am stuck.


I am not sure what to do at this point.

 

Thank you

    This topic has been closed for replies.

    1 reply

    Vikram Kumar M
    Community Manager
    Community Manager
    December 7, 2023

    Hi @ebcohen,

     

    Please get in touch with our support team at cf.install@adobe.com to investigate the issue further.

     

    Thanks,

    Vikram