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jim1234
Inspiring
July 28, 2011
Question

Help! Server won't start after applying hotfix.

  • July 28, 2011
  • 2 replies
  • 1267 views

I tried applying the latest hotfix for CF 9.0.1 at http://kb2.adobe.com/cps/907/cpsid_90784.html#main_ColdFusion%209.0.1

I went to the administrator and updated the jar file hf901-00002.jar .  Afterwards I shut down Coldfusion.  Coldfusion took a long time to shutdown, so I thought something was up.  I tried restarting Coldfusion and it wouldn't start.  I applyed the rest of the hotfix, hoping it would fix CF, and it didn't.  There is nothing in any of the log files as to why it would not start.

My system is 64 bit windows 2008 with CF 9.0.1.  Is there a 64 bit version of this patch?  If there is, I couldn't find it.  Is it necessary to have a 64 bit version with jar files?  Could the problem be that the patch is meant for 32 bit versions only?  If so, why don't they say that?  Unfortunately, you can't go back with that kind of update, I would need a correct hf901-00002.jar if that is the case.

Any help appreciated!

Jim

    This topic has been closed for replies.

    2 replies

    A
    Anonymous
    January 2, 2012

    We are having the same issues and I suspect the hotfix is not working for 64 bit engines. They worked fine on 32bit machines however.

    The server log even sais "Installation: Successful"

    87 Successes

    0 Warnings

    0 NonFatalErrors

    0 FatalErrors

    It's sad to see no answer from Adobe - 5 month later

    pete_freitag
    pete_freitag
    Participating Frequently
    January 2, 2012

    Aleii, what hotfix were you trying to install?

    When you see "Installation Successful" that is from either the CF 9 installer, or the 9.0.1 update installer, the hotfixes don't use installers, and wouldn't write that to the logs. Have you checked all the log files? Look for the cfserver.log file (or if you are on a J2EE/multiserver install this will be in the jrun/logs dir and called instancename-out.log)

    pete_freitag
    pete_freitag
    Participating Frequently
    July 28, 2011

    Jim,

    First I would check the logs it should hopefully give some indication of why it couldn't start.

    Next I would go through the hotfix installation steps again and be very careful. A lot of strange problems pop up when a step is missed.

    Let us know what you find.

    --

    Pete Freitag

    http://foundeo.com/

    http://hackmycf.com - Is your ColdFusion Server Secure?

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