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Participant
April 7, 2014
Question

I am taking over management of a coldfusion 9.01 server, but the CFADMIN page does not load.

  • April 7, 2014
  • 2 replies
  • 791 views

Th error is webpage cannot be found, can someone point me in the right direction?

    This topic has been closed for replies.

    2 replies

    BKBK
    Community Expert
    Community Expert
    April 7, 2014

    @Matthewrcollins

    I would follow these 4 debugging steps:

    1) Jot down the current time.

    2) Attempt again to open the ColdFusion Administrator page in the browser.

    3) Go to the logs directory and read off the entries in exception.log and application.log that correspond to the time in 1).

    4) Return to the forum with any relevant error messages.

    WolfShade
    Legend
    April 7, 2014

    We'll need more information than "webpage cannot be found".

    There is a possibility that the CF Server services aren't running.  That could cause the error message you are seeing.  But, there are a lot of reasons for that message.  It could be anything.

    HTH

    ^_^

    Participant
    April 7, 2014

    ok, what more do you need?  The services are running, and all of the coldfusion webpages running on the server are up and functional.

    I am attempting to launch the webpage http://127.0.0.1/CFIDE/Administrator/index.cfm

    The file index.cfm is in the directory C:\inetpub\wwwroot\CFIDE\administrator

    I also ran the web connector configuration tool, removing the connectors, restarting COldFusion, and the n again recreating the connectors

    what would your next troubleshooting steps be?

    Dave Ferguson
    Participating Frequently
    April 7, 2014

    When you say "it doesn't load" can you explain what that means?  Are you getting an error?  If so.. what error.  If the site can't be found then maybe iis is not setup to handle localhost.  Try replacing 127.0.0.1 with the ip address of the server.