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WRC_IAO
Participating Frequently
February 5, 2013
Answered

I can't access ColdFusion 10 Admin

  • February 5, 2013
  • 6 replies
  • 14896 views

I installed ColdFusion 10 on a Windows Server 2008 R2 a couple months ago with no problems. I have been testing the server since without it plugged into the network and have had no problems. Yesterday I plugged it into our network and everything worked like a charm with the exception of SMTP. I was troubleshooting SMTP and finally realized this morning that I needed to set the SMTP in ColdFusion. I tried to login to the ColdFusion Administrator and it said it was an "Incorrect Password". I was able to successfully login to the Admin yesterday multiple times but not today.

I have run the passwordreset.bat and selected "1" then typed in the new password and confirmed the password then the popup went away. I restarted the ColdFusion service then closed the browser and reopened the browser and typed the password and still received the "Incorrect Password".

I also went into the "neo-security.xml" file and changed the "admin.security.enabled" boolean value from "true" to "false" to get into the Administrator without a password. I was able to login to the Administrator without a password but when I made a change and hit "Submit" it didn't accept the change and it gave me an error:

"There was an error accessing this page, check logs for more details.

The log file showed the following error:

"There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected."

I'm not really sure what else to do at this point besides re-install ColdFusion which is my last resort on a production server. If anyone has any possible solutions please let me know.

Thanks,

Josh

    This topic has been closed for replies.
    Correct answer Charlie Arehart

    To the original poster above, reporting that he gets an error once logged into the Admin, where certain operations give him "There was an error accessing this page, check logs for more details.", there is indeed a workaround for that issue.

    Basically, it's a duplicate cookie problem for the CF session cookie(s). There are in fact a few solutions to that, and I discuss the problem and those workarounds in a blog entry I just created:

    'CF911: Solving problem in #ColdFusion Admin getting "error accessing this page" on certain actions'

    http://www.carehart.org/blog/client/index.cfm/2014/4/10/CF_Admin_error_about_error_accessing_this_page

    Hope that may help some readers here.

    6 replies

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity ExpertCorrect answer
    Community Expert
    April 10, 2014

    To the original poster above, reporting that he gets an error once logged into the Admin, where certain operations give him "There was an error accessing this page, check logs for more details.", there is indeed a workaround for that issue.

    Basically, it's a duplicate cookie problem for the CF session cookie(s). There are in fact a few solutions to that, and I discuss the problem and those workarounds in a blog entry I just created:

    'CF911: Solving problem in #ColdFusion Admin getting "error accessing this page" on certain actions'

    http://www.carehart.org/blog/client/index.cfm/2014/4/10/CF_Admin_error_about_error_accessing_this_page

    Hope that may help some readers here.

    /Charlie (troubleshooter, carehart. org)
    Yoosaf Abdulla
    Yoosaf Abdulla
    Participating Frequently
    March 18, 2014

    OS: OSX maverics

    Browser: Chrome/FF 27.0.1/Safari 10

    Coldfusion 10: Installed within Apache

    I had tried all the above and went back to investigate my mod_jk after  i read the post from  tubel.

    My solution was the path to my CFIDE had the 'coldfusion10' spelled 'Coldfusion10'. I changed to lower case 'C' and my CF was back with a bang!!

    Hope this solves problem for someone out there.

    S
    SethBienek
    Participant
    October 15, 2013

    I had the same issue accessing cfadmin from the browser on the server.  For me the issue was that the browser couldn't download and exeute the script "/CFIDE/administrator/sha1.js", needed for the cfadmin login form to work, due to IE running in protected mode by default on Windows Server.

    My solution was to add the server URL to the "trusted sites" zone in Internet Explorer.

    Hope this helps.

    A
    Aegis_Kleais
    Inspiring
    October 15, 2013

    Or you could just install an actual browser like Google Chrome.

    DEATH TO EXPLORER!!!

    D
    dhanehtn65241477
    Participant
    July 11, 2013

    I did tried on 3+ machines and all browser I can get (IE, FF, Chrome, Safari) with no luck.

    However, I solved the problem. For some reason, I start the IIS "Default Web Site" which makes http://localhost works. Then I browse to localhost/CFIDE/admistrator and everything works!!! But it works for localhost only, if I put the real IP or the real url, it doesn't work.

    Anyone has any clue?

    S
    Steve Sommers
    Legend
    July 12, 2013

    I think the default setting in the CF 10 Administration is for localhost access only and I would not recommend changing this setting. A vast majority of CF hacks are related to CFIDE/Administrator access. I recommend going further and removing CFIDE as a virtual directory on your sites and create a new one that points to an empty directory then add a scripts virtual directory under it that points back to the original CFIDE/scripts directory. There are one or more threads on this site that describe the process.

    D
    dhanehtn65241477
    Participant
    July 14, 2013

    Thank you so much. I will do per your advise.

    D
    dhanehtn65241477
    Participant
    July 11, 2013

    I have the same problem. Tried everything above but none works.

    Please help.

    Priyank Shrivastava.
    Priyank Shrivastava.
    Inspiring
    July 11, 2013

    Hi,

    Can you please try to access the ColdFusion admin from a different machine.

    Regards,

    Priyank

    Thanks, Priyank Shrivastava
    Priyank Shrivastava.
    Priyank Shrivastava.
    Inspiring
    February 6, 2013

    Hi Josh,

    Can you please "admin.security.enabled" boolean value from "false" to "true" and reset your currect browser, also try to access the administrator from a different browser and from the different machine.

    Please let me know that fixes the issue.

    Thanks

    Priyank

    Thanks, Priyank Shrivastava
    W
    WRC_IAOAuthor
    Participating Frequently
    February 6, 2013

    Priyank,

    I went back in and set the value back to true then reset the browser on the server. When I attempt to login to the CF Admin from the server it still tells me the password is incorrect. I was able to go to a workstation and access it through a browser and login successfully there. I don't understand why I can access it via a browser on a workstation but not at the server where it actually resides.

    Thanks,

    Josh

    Priyank Shrivastava.
    Priyank Shrivastava.
    Inspiring
    February 6, 2013

    Thanks for your response.

    Can you please try to access the ColdFusion Admin in your workstation by using the machine IP address instead of Localhost or 127.0.0.1 and check if that will help.

    Thanks

    Priyank

    Thanks, Priyank Shrivastava
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