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Mohyeddin
Participant
August 10, 2013
Answered

I have urgent need to contact tech support. I have a Gold account but it is so difficult to talk tec

We have a new Coldfusion 10 server that becomes unresponsive .

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    MohyeddinCorrect answer
    Participant
    August 12, 2013

    Thanks very much. We connected yesterday and will resume today.

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    4 replies

    MohyeddinAuthorCorrect answer
    Participant
    August 12, 2013

    Thanks very much. We connected yesterday and will resume today.

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    JMF3
    Participating Frequently
    August 10, 2013

    Don't know, but we've had the same problem.  No response for days on end, despite Gold support on our CF servers.  Every once in awhile a tech on our end will get lucky and a tech on their end will answer the phone, but really doesn't seem worth the money ...

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    MohyeddinAuthor
    Participant
    August 10, 2013

    What number do you use to contact tech support? thanks

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    Anit_Kumar
    Anit_Kumar
    Inspiring
    August 11, 2013

    Hello All,

    We apologize for the inconvenience caused to you. Please check the personal message sent to you.

    Regards

    Anit Kumar

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