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Participant
June 2, 2012
Question

Install New Software... not working

  • June 2, 2012
  • 1 reply
  • 3595 views

When I click  Help > Install New Software....  Nothing happens. I even uninstalled ColdFusion Builder 2 and reinstalled it. The first time I installed it with as un administrator. Then ColdFusion Builder would say to run as Administrator. I did but still no install update wizard. Then I reinstalled as Administrator and and still nothing. Anyone have this issue?

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1 reply

Participating Frequently
June 5, 2012

Can you please let us know on which OS did you faced this issue. Also mention the mode of installation you tried (Standalone or plug-in) ?

Participant
November 14, 2012

Also having this problem, 'Help > Install New Software...' and 'Help > Check for Updates' don't open the wizard.

Platform:

Windows 7 64bit

Service Pack 1

ColdFusion Builder 2.0.1

Build: 282422

Installed plugins:

Subclipse

One note that may be related:

From the 'Help > Product Details' About  page, I've tried the 'Installation Details' button, and that throws an error 'Fetching children of _SELF_'.  Error details:

An internal error occurred during: "Fetching children of _SELF_".

Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

Any help with this would be appreciated.

Participant
December 20, 2012

Updating this post.

Opened up the Eror Log - 'Window > Show View > Error Log'

Clicked on 'Help > Install New Software'

Error log is reporting:

Message:

eclipse.buildId=unknown

java.version=1.6.0_29

java.vendor=Sun Microsystems Inc.

BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US

Command-line arguments:  -os win32 -ws win32 -arch x86 -clean

Error

Thu Dec 20 13:46:30 EST 2012

Unhandled event loop exception

java.lang.IllegalStateException: Registry Directory not available: P:\cfc\p2\org.eclipse.equinox.p2.engine\profileRegistry.

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.restore(SimpleProfileRegistry.java:419)

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfileMap(SimpleProfileRegistry.java:277)

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.internalGetProfile(SimpleProfileRegistry.java:238)

    at org.eclipse.equinox.internal.p2.engine.SimpleProfileRegistry.getProfile(SimpleProfileRegistry.java:168)

    at org.eclipse.equinox.internal.p2.ui.sdk.PreloadingRepositoryHandler.execute(PreloadingRepositoryHandler.java:57)

    at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

    at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

    at com.adobe.ide.coldfusion.rcp.intro.IDEInstallNewSoftwareHandler.execute(Unknown Source)

    at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:293)

    at org.eclipse.core.commands.Command.executeWithChecks(Command.java:476)

    at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)

    at org.eclipse.ui.internal.handlers.HandlerService.executeCommand(HandlerService.java:169)

    at org.eclipse.ui.internal.handlers.SlaveHandlerService.executeCommand(SlaveHandlerService.java:241)

    at org.eclipse.ui.menus.CommandContributionItem.handleWidgetSelection(CommandContributionItem.java:829)

    at org.eclipse.ui.menus.CommandContributionItem.access$19(CommandContributionItem.java:815)

    at org.eclipse.ui.menus.CommandContributionItem$5.handleEvent(CommandContributionItem.java:805)

    at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)

    at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1053)

    at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4165)

    at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3754)

    at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)

    at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)

    at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)

    at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)

    at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)

    at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)

    at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)

    at com.adobe.ide.coldfusion.rcp.intro.Application.start(Unknown Source)

    at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)

    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)

    at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)

    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)

    at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)

    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

    at java.lang.reflect.Method.invoke(Method.java:597)

    at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)

    at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)

    at org.eclipse.equinox.launcher.Main.run(Main.java:1410)

Plug-in:

org.eclipse.ui

Has anyone run into this before - or have any ideas?

Thanks.