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M
Merchlinski
Inspiring
May 9, 2019
Question

Installing/Configuring PMT

  • May 9, 2019
  • 1 reply
  • 1890 views

We are updating from Coldfusion11 to Coldfusion2018 and are trying to configure the PMT.  We have installed the PMT on a separate server, but are unable to configure it to auto-discover our CF server nor can we manually add it.  Both the CF server and the PMT server are Redhat Linux.  We assumed that the datastore was created as part of the CF installation, but have also explicitly installed a datastore on the CF server.  Neither seem to work.  When we try to manually add the CF server within PMT, we get a 'Failed to Respond' error message.  We're not sure on which server the datastore should be installed or if we are using the correct port.  We've been using the port that was defined during installation of the PMT.  Within the CF administrator, the monitoring settings indicate that we are not connected to a datastore nor is monitoring enabled.  Are these settings controlled via the web server or the PMT server?

I apologize if this information is already available, but I've come up short in my research.  Thanks in advance!

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    1 reply

    Priyank Shrivastava.
    Community Manager
    Priyank Shrivastava.Community Manager
    Community Manager
    May 9, 2019

    Hi,

    There are few things to check here.

    1. If the IP is accessible from PMT machine. Please check the port is open and can be check using Telnet.

    2. If the above statement is not true and you can ping the IP and ports are open. Then follow the below steps.

    3. If ES is not installed on the same machine, then check whether ES is running with loopback IP Address(127.0.0.1). If yes, then change the IP address to the one that is accessible from CF server.

    4. If ES is not bound to loopback IP address, then try using telnet <ES_IP_Address> <ES_PORT> from the machine where CF is installed to check whether the TCP connection is getting established.

    You can check the ES’s IP address from the PMT portal.

    Steps to check the details:

    1. Login into PMT dashboard
    2. Navigate to Settings > General
    3. Check the IP Address under the datastore section

    The IP address that is available in this field, should be accessible from the CF server.

    ​

    Restart the Elastic search.

    Thanks,

    Priyank

    Thanks, Priyank Shrivastava
    M
    MerchlinskiAuthor
    Inspiring
    May 9, 2019

    Hi Priyank,


    Thank you for the response.  What does ES stand for?  Also, I believe that I am unable to confirm the Host and Port.  When I log into PMT, I cannot get past this screen to access anything else.

    Thank you,

    Aimee

    Priyank Shrivastava.
    Community Manager
    Priyank Shrivastava.Community Manager
    Community Manager
    May 9, 2019

    Hi Aimee,

    ES stands for Elastic Search(Datastore). You can change the IP here so it can be accessed from your ColdFusion machine and then you can add the CF node manually with secret key.

    Thanks,

    Priyank

    Thanks, Priyank Shrivastava
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