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defaultdalw05zo8cfd
Participant
Aug 26, 2021 5:05 AM UTC
Question

Mail Error

I am having an issue where some of our mail is not sending to the mail server. All the mail is setting the spool. When I check the mail log I am seeing this error. 

 

Can't find resource for base name coldfusion/tagext/mail/resource.properties

 

Does anyone have any suggestions?

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    3 replies

    rsb-cfwt
    Participant
    Sep 29, 2021 9:07 PM UTC

    Just encountered this same error for a client. In our case they had moved their app from CF Enterprise to CF Standard. 

     

    For Enterprise the "server" attributed supports a comma separated list of servers. For standard it doesn't. It doesn't throw an error mind you. The mail just gets stuck in the spool and you get the error "Can't find resource for base name coldfusion/tagext/mail/resource.properties" in the mail log. 

    The end solution was to remove the backup server from the variable passed into the "<cfmail server=" attribute. 

    For the pending mail stuck in the queue we had to modify the .cfmail files to remove the duplicate server and credentials before those files would process. 

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      BKBK
      Community Expert
      BKBKCommunity Expert
      Community Expert
      Sep 30, 2021 8:23 PM UTC

      Thanks for sharing that, @rsb-cfwt 

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        BKBK
        Community Expert
        BKBKCommunity Expert
        Community Expert
        Sep 5, 2021 1:21 PM UTC

        Open the file /lib/neo-mail.xml in a text editor. Verify that it doesn't have any unexpected contents.

         

        In any case, could you share the full stacktrace of the error? 

         

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