Need help -- error

Good morning,

First off, I have no idea how to use coldfusion. I know nothing about it. I work on the backend of our website and I am no longer able to log in (via IE7). I get the error below. My website company/host is saying it's my computer's fault. I have deleted internet files, deleted history (I didn't delete cookies). I restarted my computer. Nothing is helping. For those who know what they are doing. Does this have to do with ME? Or is it on their end? Or can you not tell?

As a side note, I am able to log in via Firefox, BUT we are supposed to use the editor in IE. Please help!!!!!!

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We're sorry, an error has occurred with the application. Support has been notified of the error and will be troubleshooting the problem. Your reference number is 39880001.

In the meantime, please log out, log back in and try your task again.

If you continue to receive this message please notify Xxxxxx (removed name) Support directly. In your message, let us know exactly what you were doing when you received this page and at what time this occurred.

Thank You.

ERROR REPORT|Neuance|web-504|39880001|The element at position 1, of dimension 2, of an array object used as part of an ex

Your Location:: 68.143.142.10|

Your Browser:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC LM 8)|

Date and Time the Error Occurred:: {ts '2010-07-13 11:24:55'}|

Page You Came From:: |

Page Error Occured On:: /pageeditor/frameset.cfm|

Query String:: fusevariable=view&startpageid=5329

Message Content::

The element at position 1, of dimension 2, of an array object used as part of an expression, cannot be found.

The error occurred on line 4.|

Site Name:: XXXXXXXXXXXXXXXX|

Site ID::194|

User Login:: (my email address)|

User Permission:: 5,6,17,8,18,7,10,11,12,19,25,14,23,26,28|