Skip to main content
S
smartino
Inspiring
August 29, 2006
Question

Need help with cferrors.

  • August 29, 2006
  • 1 reply
  • 228 views
I’ve added cferror Request and Exception to my Application page. If the error wasn’t too bad that a mail can’t be sent to me I receive an e-mail containing Session details and information which might help me track the error.

The problem I’m having is that I’m getting errors that I can’t get myself!
The website is an online questionnaire and hasn’t got anything more than a series of form pages.

The steps I’ve taken to solve the errors are answering the same questions the same way as the client and using the same operating system and browser. Basically try and create the same environment the client’s operating under. I seem to run through the pages without any problems!

Most of the emailed errors I get back haven’t got any Session information or details attached in them except that a session is not defined. These errors are quite confusion because I would’ve defined the sessions at the beginning when the client entered the site. As a test I increased the session details to be held by the server for 5 days, this didn’t make any difference either.

Thanks in advance for any help.
    This topic has been closed for replies.

    1 reply

    G
    Grizzly9279
    Participating Frequently
    August 29, 2006
    It's possible they lost their session, or their session timed out.

    It's also possible that their browser security settings are preventing your CF-server from sending/retrieving the CFID and CFTOKEN vars to and from their cookies.
    S
    smartinoAuthor
    Inspiring
    August 29, 2006
    >>>> It's possible they lost their session, or their session timed out.

    This is it, I can't think how but I'm sure it's possible that the session was lost some how?!?!
    I can't see how the session could've timed out really because I've set the time out time to run out in days rather than hours.

    >>>> It's also possible that their browser security settings are preventing your CF-server from sending/retrieving the CFID and CFTOKEN vars to and from their cookies

    I can't really comment on whether the browser security could start preventing the CF-server from sending/retrieving the CFID and CFTOKEN. Can this happen???
    I am sending the CFID and CFTOKEN through the URL and not relying on cookies so this could be a possibility! How would I solve if it was the case?
    I have noticed in some of the e-mails I've received that the URL parameters are missing the CFID and CFTOKEN but this is only in a few.
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices