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artiem51422106
Known Participant
May 10, 2018
Question

New Install of Coldfusion 2016 Startup Issue XPathFactory

  • May 10, 2018
  • 1 reply
  • 2152 views

Hello all

I have installed Coldfusion 2016 on Ubuntu and I am seeing this in the logs:

Error [localhost-startStop-1] - XPathFactory#newInstance() failed to create an XPathFactory for the default object model:

http://java.sun.com/jaxp/xpath/dom with the XPathFactoryConfigurationException:

javax.xml.xpath.XPathFactoryConfigurationException: java.util.ServiceConfigurationError: javax.xml.xpath.XPathFactory:

jar:file:/opt/coldfusion2016/cfusion/bin/../lib/saxon9he.jar!/META-INF/services/javax.xml.xpath.XPathFactory:2: Illegal configuration-file syntax

Anyone see this?

Also, maybe related, but I also cannot update (CF Update 6) the server using the CF Admin: seeing this in the logs:

[cfthread-1] - Installing update, Update-File: /opt/coldfusion2016/cfusion/hf-updates/hotfix-006-308055.jar Update-Level: 06

[cfthread-1] - Install Error -  =======================================================  Installer User Interface Mode Not Supported  Unable to load and to prepare the installer in console or silent mode.  =======================================================

any help would be very appreciated

thanks in advanced

    This topic has been closed for replies.

    1 reply

    Priyank Shrivastava.
    Community Manager
    Community Manager
    May 10, 2018

    Hi,

    Could you please let me know if you are getting this after you installed the ColdFusion or while installing it. please share the install log here.

    Thanks,

    Priyank Shrivastava

    Thanks, Priyank Shrivastava
    artiem51422106
    Known Participant
    May 10, 2018

    This is happening after installation. The site that is hosted on this CF2016 (standard) works (mostly) fine by the way. Do you want the entire install log? it pretty big - i quickly looked thru it - it all says "SUCCESSFUL"

    Charlie Arehart
    Community Expert
    Community Expert
    May 11, 2018

    Artiem, when you say the log all says successful, let's be more specific (for your sake, and Adobe's, and those of us following along).

    To be clear, you are referring to the installation log that's in the root of the CF2016 folder, right?

    And when you say it all says "successful", can you be more specific. Do you see a line (near the top of the file, about 100 lines down), looking like this:

    Summary

    -------

    Installation: Successful.

    9111 Successes

    0 Warnings

    0 NonFatalErrors

    0 FatalErrors

    Your number of successes may vary, but you could have 9110 in my case, and 1 error, and that could keep some things from working. 

    Finally, you mention having tried to run an update, and that failed. Was that in the UI, or were you looking at a log about the update, in the cfusion/hf-updates folder? There would normally be a folder there for each update one tried to install (6, in your case), and a log file in that for each time you tried to add or remove an update. Did you get such a log? (It's possible there may be no folder there for your update 6, if the update never really started.)

    If there is a log there, note that it TOO has that table of successes and errors, and you'd want to see that it was all successes. I discuss this more in a blog post on the topic:

    How to solve common problems with applying ColdFusion updates (in 10 and above)

    Finally, either way, do you see any folder for any other updates (5 or earlier)? I know you said you just installed it and tried this one update. I'm just wanting to be 100% clear that there is no other update.  The reason I ask is that if somehow some previous update WAS done (by you or anyone involved in the CF instance), perhaps a failure in THAT update has left things in the state that you can't do the NEXT update. Just something to consider.

    Hope something there is helpful.

    /Charlie (troubleshooter, carehart. org)