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December 27, 2010
Question

No Enterprise Manager - 500 error

  • December 27, 2010
  • 1 reply
  • 5146 views

I have installed CF9 Enterprise (32bit install) on a Windows 2008 Server SP2, 32 bit server (two of them, in fact), with Web Server / IIS role installed. Installed Role Services of  Application Development (ASP.NET, ASP, CGI, ISAPI extensions/filters, SSI's) role installed . Then installed the 9.01 patch, ran the CF "Web Server Configuration Tool" for all sites (there is only the Default Web site installed). Did not install the IIS6 management extensions (since the Web Server Configuration Tool doesn't like that to be installed.

I was able to get to the Cold Fusion administrator (at http://localhost/CFIDE/administrator/index.cfm ) page, and login successfully. The System Information page shows ColdFusion Enterprise version  9,0,1,274733  , with the OS of Windows Server 2008 R2 (OS Version 6.1), Adobe Driver version 4.0 (Build 0005).

This CD Administrator page does not show the Enterprise Manager menu choice on the left side. If I use an address of http://localhost/CFIDE/administrator/entman/index.cfm (after verifying those files are in the 'entman' folder), I get an HTTP Error 500.0 page. Sometimes that page will be inside the CF Adminstrator page frame, but still the 500.0 errorr. The files are in the 'physical path' as F:\inetpub\wwwroot\CFIDE\administrator\entman\index.cfm .

Have done massive searches on the Adobe forums here, and via other search engines, and have not found the solution. Have tried seting the Application Pool Defaults to "enable 32-bit applications' to 'true' or 'false', either setting still gets the 500.0 error on the 'entman' page.

All settings on the server are set to default values. I have done a full uninstall, reinstall of CF; a full rebuild of the server, but still the 500 error.

The "Adobe ColdFusion Server Manager" application works OK; I have installed the latest version of Adobe Air.

Am extremely puzzled as to why the Enterprise Managr cannot be run. (And a bit frustrated also.)

Ideas?

Thanks...Rick..

    This topic has been closed for replies.

    1 reply

    Community Expert
    December 27, 2010

    When you installed CF, did you choose the full JRun install option or the standalone option? You need the former to use Enterprise Manager.

    Dave Watts, CTO, Fig Leaf Software

    http://www.figleaf.com/

    http://training.figleaf.com/

    Read this before you post:

    http://forums.adobe.com/thread/607238

    Dave Watts, Eidolon LLC
    Known Participant
    December 27, 2010

    The intent is to have two physical servers sharing (via load balancing) a

    series of pages, with session variables maintained during a session if one

    server dies. So no matter which server responds to a page request,

    the users' session variables are not lost if the page source comes from a

    different server. So if the user gets a page from Server A, which sets some

    session variables; if another page happens to come from Server B, the

    session variables are not lost.

    I installed the Enterprise Multiserver configuration (2nd choice in the

    install dialogs) from the 64-bit install (sorry, the server OS is Server

    2008 64 bit, not 32-bit as specified in the original post), using default

    choices for all install dialogs, except for the location of the ColdFusion

    install (set to E:\ColdFusion9) and the location of the web site pages (in

    F:\inetpub\wwwroot ) (IIS is installed also on F:\inetpub). Jrun4 is

    installed on E:\Jrun4 folder.

    ...Rick...

    ilssac
    Inspiring
    December 27, 2010

    It may also be important to note, in multiserver configuration, only the 'base' cfusion server has the enterprise feature.  Any children created with it, will not have it.

    But your original post did not seem like you had gotten that far yet.