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D
defaultt7wdeh0s92wx
Participant
January 11, 2021
Question

Offline Activation for ColdFusion 2021

  • January 11, 2021
  • 3 replies
  • 1982 views

There is a reference for offline activation of a license for a server located behind a firewall in this link

https://helpx.adobe.com/in/coldfusion/using/coldfusion-licensing-activation.html#Offlineactivation

however I cannot see any link to Generate Activation Request in the Lincensing and Activation page.  When I try to activate, it accepts my license and says its activated, but on restart, it goes back to trial version.

This topic has been closed for replies.

3 replies

D
David23036082yryc
Participant
February 7, 2022

Offline Activation appears after you enter the Serial Number and wait for ~ 5 Minutes (time for the Coldfusion Service to recognize that it can't connect to the licence servers).

You should not leave the page while doing this.

J
Joshua253426209jg3
Participant
July 21, 2022

It's not showing and we've waited for much longer.

Priyank Shrivastava.
Community Manager
Priyank Shrivastava.Community Manager
Community Manager
July 22, 2022

Hi @Joshua253426209jg3 

 

If you are still facing an issue with activation. Can you please contact our team at cfsup@adobe.com 

 

Thanks, Priyank Shrivastava
BKBK
Community Expert
BKBKCommunity Expert
Community Expert
March 14, 2021

Examine the file /cfusion/lib/license.properties in a text editor. What values do you see for the properties trial_sn, previous_sn and sn? (These are serial numbers, hence private. So, please obfuscate them when posting to the forum. For example, CA428***-****-****-************BFED.)

Charlie Arehart
Community Expert
Charlie ArehartCommunity Expert
Community Expert
March 10, 2021

Did you ever get this resolved? 

/Charlie (troubleshooter, carehart. org)
D
defaultm35zfp28frxa
Participant
March 18, 2021

I'd also lilke to know if this has been resolved. I've encountered a similar issue. When I looked at the license.proerties file, I show the sn with the value that was entered during the installation of CF21. For Trial_sn and previous_sn it is blank

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