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Inspiring
October 1, 2007
Question

Performance Monitor Will Not Work

  • October 1, 2007
  • 15 replies
  • 8263 views
The checkbox for Enable Performance Monitoring under the debugging options tab in my CF8 install will not stay checked. Also when I try to use the performance monitor to monitor CF8 it does not work. Any ideas?
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    15 replies

    Charlie Arehart
    Community Expert
    Community Expert
    November 8, 2008
    DCwebGuy, about your issue that using the CF8 Server monitor gets "coldfusion server is unavailable", check out a solution that I blogged about:

    http://carehart.org/blog/client/index.cfm/2008/11/7/cf911_cf8mon_cf_unavailable

    Hope it helps you or future readers of this thread, searching for info on that problem.
    /Charlie (troubleshooter, carehart. org)
    December 2, 2008
    I have a problem with the ColdFusion performance counters in CF8 - 8,0,1,195765 enterprise version installed on Windows 2003 R2 Standard Edition SP2. The counters appear for administrators, but they are NOT available for Non administrators that are members of the "Performance Monitor Users" group. All other perfmon counters are visible by these users but just not the CF8 ones. I do NOT want to give all users Admin access to my servers just so that they can monitor the servers performance!
    Inspiring
    July 11, 2008
    I applied the patch in technote 404026 in Win2K3 SP2 (32bit). There is no syswow64 directory on this server. On system startup I get this error:

    Windows cannot open the 64-bit extensible counter DLL ColdFusion 8 Application Server in a 32-bit environment. Contact the file vendor to obtain a 32-bit version. Alternatively if you are running a 64-bit native environment, you can open the 64-bit extensible counter DLL by using the 64-bit version of Performance Monitor. To use this tool, open the Windows folder, open the System32 folder, and then start Perfmon.exe.
    July 14, 2008
    For 32 bit ColdFusion 8.0 and 8.01 running on a 32-bit Windows OS you should be able to use the original technote and its DLLs - " Windows performance monitoring cannot be enabled (ColdFusion 8.0)". You should follow its instructions.

    Basically:
    Confirm you neo-metrics.xml appears as in the technote.
    Replace both cfperfmon_8.dll and PerfmonClient.dll in coldfusion8\lib with the files from the technote.
    Replace both cfperfmon_8.dll in windows\system32 with the file from the technote.
    Participating Frequently
    July 15, 2008
    Hello,

    sorry, but I still have not gotten this to work! Win2003 SP2 32bit, CF8.0.1.
    I have installed all versions of the supplied DLL's and all the neo-metric.xml files of all my instances have been corrected.

    When I open perfmon I cannot select any instances...

    Regards,
    Cordis
    May 22, 2008
    I suspect the issue with 32 bit CF801 running on 64 bit windows is that the 64 bit dll (cfperfmon_8.dll) is required to talk to the OS. We will test and figure a way to post the DLL for download. It will probably appear in a technote. We'll let you know the results.
    Participating Frequently
    June 9, 2008
    @ken

    any updates so far? Our server montoring really suffers!

    Thanks,

    Gunnar
    June 26, 2008
    A fix has been created to fix performance monitoring with ColdFusion 8.0.1. The same fix should work for both 32 bit and 64 bit ColdFusion 8.01 as Window's PerfMon.exe is a 32 bit application. The technote will publish at http://www.adobe.com/go/kb404026 in the next week.
    Participating Frequently
    May 21, 2008
    perfom support is broekn again if you run cf8.0.1 on Win 2003 x64 in 32 bit mode

    the error message in the event log is:

    The opening procedure for the service "ColdFusion 8 Application Server" in the DLL "C:\WINDOWS\system32\cfperfmon_8.dll" failed.
    Participating Frequently
    November 19, 2007
    I have got the same problem:
    win03
    cf8, hf2
    updated from cfmx7 (still on machine but disabled)

    xml files are ok.... but perfmon doesn't work!
    December 4, 2007
    Engineering has just supplied new DLLs for PerfMon. These will be part of ColdFusion 8.1, which is about to enter beta. I am currently writing a technote which will supply the dlls for ColdFusion 8.0. It should be available in the next few weeks. If you need them urgently you can email me. Remember your neo-metrics.xml must be correctly setup as in Sarge's entry to this thread. cfstatport=7999 (not = 1) and
    Inspiring
    December 12, 2007
    Ken,

    Do you know if any CFDOCUMENT issues will be addressed in CF 8.1? We're encountering a lot issues with CF generated PDFs that are causing our financial reports to look bad.

    Erik
    Hedge
    HedgeAuthor
    Inspiring
    November 17, 2007
    I hope they find another way. I'm not thrilled about doing a reinstall on a production server when it took us 5 weeks working with Adobe to get it to install the first time :(
    Participant
    November 6, 2007
    So I turned off ssl and ran on port 80 and guess what it worked. So now I'm wondering if CF is having a problem with my self signed cert. By the way the check box thing still isn't working, but the performance monitor is. Unfortunately, all this does is prove there's an issue with ssl. Where are we on all this? We won't move to CF8 until this bug is fixed.
    Hedge
    HedgeAuthor
    Inspiring
    October 22, 2007
    Still waiting on a patch it looks like.
    Participant
    October 22, 2007
    So where are we on this?
    Hedge
    HedgeAuthor
    Inspiring
    October 2, 2007
    How do I find out when this bug has been fixed or track this bug?

    Not sure if this helps or not but this was an upgrade from MX7. The performance graphing was working before I removed MX7 I think. Not 100% sure though
    October 2, 2007
    I have logged bug 70537 for this. You can search for this bug in the released hot fixes. Search to see if it is listed individually as hf800-70537 or is listed in an upcoming chf (ie., chf800000x.jar) at http://www.adobe.com/go/kb402604