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Joe Powers
Participant
January 11, 2017
Answered

Problem with ColdFusion 11 Update 11 Install

  • January 11, 2017
  • 1 reply
  • 1754 views

I first tried to install update 11 for CF11 using the administrator, but kept getting an error that the restart was taking too long.  So I ran the update using the manual command and everything looked like it ran fine.  But when I checked the Settings Summary in the Administrator the server details look like this:

Server Details
Server ProductColdFusion
Version11,0,10,301867
EditionEnterprise 
Operating SystemWindows Server 2012 R2 
OS Version6.3 
Update Level/C:/ColdFusion11/cfusion/lib/updates/chf11000011.jar 
Adobe Driver Version5.1.3 (Build 000094) 

The Update Level looks good, but the version is wrong.  I tried to uninstall update 11, but it doesn't think it's installed.  I checked all the files that were suppose to be updated by update 11 and they all look like they have.  

Anyone have any ideas what might have happened and how I can fix this?

Thanks

This topic has been closed for replies.
Correct answer Joe Powers

Discovered my issue.  Didn't notice the error in the install log.  There were a couple of files that couldn't get replaced because they were locked by ColdFusion service running.  Once I stopped all ColdFusion services and reran the install for the update, everything was installed completely.

Thanks

1 reply

Vikram Kumar M
Community Manager
Vikram Kumar MCommunity Manager
Community Manager
January 16, 2017

Hi Joe,

Could you please share the install log for update 11?

Location: \ColdFusion11\cfusion\hf-updates\hf-11-00011

Thanks,

Vikram

J
Joe PowersAuthorCorrect answer
Participant
January 18, 2017

Discovered my issue.  Didn't notice the error in the install log.  There were a couple of files that couldn't get replaced because they were locked by ColdFusion service running.  Once I stopped all ColdFusion services and reran the install for the update, everything was installed completely.

Thanks

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