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Participating Frequently
April 3, 2008
Question

Problem with international chararcters in senders email

  • April 3, 2008
  • 3 replies
  • 1457 views
Hello,

We have a customers who sends batches of email to internation people with CFMAIL. So there are international characters involved in the emailadresses, like:

willem.solböck@company.com
frédéric.salterr@company.com
jean-françois.boquet@company.com

These emails are ending up in the undelivrable folder of Coldfusion. It this because those charcaters are invalid or is it a setting in Coldfusion to send emails with this kind of internation characters.

Thank you in advance.
    This topic has been closed for replies.

    3 replies

    Participating Frequently
    April 4, 2008
    I tried to send an e-mail to my e-mail account with my original name and I got the mail.

    Here is my code:
    *****************************************************************
    <cfmail
    to="oğuz@mydomain.net"
    from="oguz@mydomain.net"
    subject="Test ğĞüÜıİşŞöÖçÇ"
    >
    Test ğĞüÜşŞiİıIöÖçÇ
    </cfmail>

    *****************************************************************



    And the mail header:

    *****************************************************************
    Return-Path: <oguz@mydomain.net>
    Received: from ws-oguz ([70.108.247.xxx])
    (authenticated user oguz@mydomain.net)
    by H867158.SERVERKOMPETENZ.NET
    for ouz@mydomain.net;
    Fri, 4 Apr 2008 19:33:39 +0200
    Date: Fri, 4 Apr 2008 13:33:38 -0400 (EDT)
    From: oguz@mydomain.net
    To: ouz@mydomain.net
    Message-ID: <23860556.01207330418291.JavaMail.SYSTEM@mydomain.net>
    Subject: =?UTF-8?B?VGVzdCDEn8Sew7zDnMSxxLDFn8Wew7bDlsOnw4c=?=
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8
    Content-Transfer-Encoding: base64
    X-Mailer: ColdFusion 8 Application Server
    *****************************************************************


    TijsjeAuthor
    Participating Frequently
    April 7, 2008
    Hello Oguz,

    So it does work for you? Do send the email with CFMAIL or with another java component?
    Inspiring
    April 3, 2008
    Tijsje wrote:
    > willem.solböck@company.com
    > frédéric.salterr@company.com
    > jean-françois.boquet@company.com
    >
    > These emails are ending up in the undelivrable folder of Coldfusion.

    If it is in the undeliverable folder, there is a line in mail.log that
    explains why. What does it say?

    Jochem


    --
    Jochem van Dieten
    Adobe Community Expert for ColdFusion
    TijsjeAuthor
    Participating Frequently
    April 4, 2008
    Hello,

    I believe this is the line of an email sent to stéphanie.rentz@justacompany.com

    "Error","scheduler-4","04/03/08","15:34:42",,"Invalid Addresses; nested exception is: class javax.mail.SendFailedException: 501 5.5.4 Invalid Address "

    I don't think the following is happening: willem.solb�ck@company.com, there is no proof of this.
    It just when sending to German or French customers, a lot of international characters are used in the names and I'm not sure if this is allowed.

    Just another question:
    Is it so that when you want to send an email to willem.solböck@company.com, that you have to send it to willem.solbock@company.com??
    Inspiring
    April 3, 2008
    Tijsje wrote:
    > willem.solb�ck@company.com
    > fr�d�ric.salterr@company.com
    > jean-fran�ois.boquet@company.com

    if this is exactly what happens to them then it looks like a simple encoding issue.

    what ver of cf? what encoding is your data? forget to add the charset option to
    your cfmail tag?