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Participant
February 17, 2022
Answered

Recently upgraded from CF2016 to CF2021 and unable to login to my site

  • February 17, 2022
  • 1 reply
  • 226 views

Hello,  I recently upgraded from CF2016 to CF2021.  Now i'm not heavily into ColdFusion, our previous developer has retired so I got put into this.  Mostly I have been upgrading/changing links and troubleshooting some syntax in coding or troubleshooting minor issues.  I basically have been tasked to keep this legacy system working.  (Our company is in the end stages and will most likely not be around in a few more years).

 

So after the upgrade, i'm able to open up my dev site for our HR portal.  The login page comes up, but i'm unable to login.  I"m getting "User Doesn't Exist or Password Expired" error.  We have a EZ-SSO client that handles our login and I can't tell if that is what is causing the issue.  If the upgrade made changes that affects the code accessing the Active Directory.  I am using a <CFLDAP> command to query the active directory.

    This topic has been closed for replies.
    Correct answer BRIAN23176917vwni

    Thank you we figured it out.  Once I was able to get the error logs I was able to determine the issue was the way the date field was being handled.

    1 reply

    BKBK
    Community Expert
    Community Expert
    February 17, 2022

    That doesn't seem like a ColdFusion error. In fact, it may not be an error at all. 

     

    The message, "User Doesn't Exist or Password Expired", is apparently the result of login validation. It tells you precisely what the problem is. So, have you checked whether the user exists and whether the user's password is still valid?

    BRIAN23176917vwniAuthorCorrect answer
    Participant
    February 17, 2022

    Thank you we figured it out.  Once I was able to get the error logs I was able to determine the issue was the way the date field was being handled.

    BKBK
    Community Expert
    Community Expert
    February 17, 2022

    Nice to hear. Thanks for the update.