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Participant
November 21, 2011
Question

Report loads internally but only partially loads externally

  • November 21, 2011
  • 1 reply
  • 433 views

Hi there,

I have a report that queries a database for information. Internally, I can hit the website and generate the report in full (including downloading it to excel).

Externally, however, I can still hit the site, but when I go to generate the report, it only partially downloads. After a refresh, it downloads partially again, but stops in a slightly different area.

Since it loads fully, I know the data is not causing faults (I have verified this by checking the data anyway).

Secondly, I know the code works as well since it runs internally without issue.

I have added "requesttimeout" to ensure this is not the issue, and nothing changes.

Since I can hit the rest of the website and part of the report, so I *think* the firewall works just fine, it is something between the code and being hit externally that does not agree.

Has anyone had an issue like this before?

Thanks,


Cameron

    This topic has been closed for replies.

    1 reply

    Inspiring
    November 22, 2011

    Can you elaborate on what you are trying to do and the exact steps you are taking?  "partially downloads" is too vague to figure out what problem you are describing. Are you trying to push a file (excel, CSV) to your user's browser? Are you FTPing something?  Are you building an HTML page and it's just not finishing to process?  Make sure you view the page source to make sure that there isnt an error message that is being hidden by page formatting.