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cptjackson
Participant
September 3, 2014
Question

Serial Number

  • September 3, 2014
  • 1 reply
  • 452 views

I had the Master Collection 3 installed on an old laptop. I brought the software through my school's program. A few years after, I bought the MC 4 upgrade through my school. Since, I have had to purchase a new computer and I tried to install the MC4 upgrade. I can only use a trail version for 30 days because I need the MC 3 serial number which I cannot find.

Is there a way to retrieve the serial number associated with my account or Adobe ID? I have the serial number for the MC suite 4 but it will not activate unless I enter the MC suite 3 serial number. Hence, I can only use it on a trail basis for 30 days.

Thank you in advance.

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1 reply

BKBK
Community Expert
BKBKCommunity Expert
Community Expert
September 4, 2014

Nano, nano! You landed on the wrong planet, mate. Navigate to the Adobe intergalactic forum and take the correct turn, likely towards Adobe Creative Cloud.

Anit_Kumar
Anit_Kumar
Inspiring
September 4, 2014

Hi Derrick,

BKBK is correct. You should post Master Collection queries in the relevant forums. Meanwhile, I have sent you a pm, with the requested information.

Hope this helps.

Regards,

Anit Kumar

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