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R
RzAf
Known Participant
September 11, 2023
Answered

Unable to restart coldfusion service

  • September 11, 2023
  • 2 replies
  • 2147 views

Using cf2018.The coldfusion service start, stop option are in disabled mode now and hence cf not working suddenly  

Checked cf logs coldfusion out log and sever.log, but couldn't find any trace.

Is there any options other than reinstall?

Any help is appreciated. 

This topic has been closed for replies.
Correct answer Charlie Arehart

Following up on bkbk's first reply, if that's so (you can't start or stop), is the service itself set to be disabled? If not, you may not be logged into windows as an administrator (your account may not be in the windows administrators group) .

 

If the CF service IS itself set to be disabled, you'd of course need to correct that to start cf as a service. (Again, you'd need to be an admin to do that.)

 

If instead you want to start it without running as a service (or to see if it will start at all), you can do that as bkbk proposes in his second reply. (I was writing to propose the same as this second point when his came in.) This is not the way to run this in prod, of course. When you logout, any programs/processes you started other than as services will stop. We're just offering it as another diagnostic to consider. 

2 replies

C
carl type3
Legend
September 11, 2023

How about reboot the server.

BKBK
Community Expert
BKBKCommunity Expert
Community Expert
September 11, 2023
quote

Using cf2018.The coldfusion service start, stop option are in disabled mode now and hence cf not working suddenly  


By @RzAf

 

That's not quite clear to me. Do you mean that, when you right-click on ColdFusion in Windows Services the Start, Stop and Restart options are disabled?

BKBK
Community Expert
BKBKCommunity Expert
Community Expert
September 11, 2023

(I am assuming CF2018 is on Windows.)

A suggestion:

  1. Double-click on C:\ColdFusion2018\cfusion\bin\cfstop.bat 
  2. A Command window should open. Wait till the cfstop process ends. Then double-click on C:\ColdFusion2018\cfusion\bin\cfstart.bat 
  3.  A Command window should open. Leave it open. Does the window suggest to you that ColdFusion has been started? If so, confirm by launching the ColdFusion Administrator URL in a browser

 

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity ExpertCorrect answer
    Community Expert
    September 11, 2023

    Following up on bkbk's first reply, if that's so (you can't start or stop), is the service itself set to be disabled? If not, you may not be logged into windows as an administrator (your account may not be in the windows administrators group) .

     

    If the CF service IS itself set to be disabled, you'd of course need to correct that to start cf as a service. (Again, you'd need to be an admin to do that.)

     

    If instead you want to start it without running as a service (or to see if it will start at all), you can do that as bkbk proposes in his second reply. (I was writing to propose the same as this second point when his came in.) This is not the way to run this in prod, of course. When you logout, any programs/processes you started other than as services will stop. We're just offering it as another diagnostic to consider. 

    /Charlie (troubleshooter, carehart. org)
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