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Participating Frequently
September 20, 2006
Question

Unable to track down or reproduce this error

  • September 20, 2006
  • 3 replies
  • 347 views
Ugh, I am at my wit's end.
I have an error that is showing up in application.log several thousand times per week, but no one in my office can seem to reproduce it.

The error message in application log is:
"Error","jrpp-4784","09/12/06","18:34:40","SMApplication","Element CART.QUANTITY is undefined in a Java object of type class [Ljava.lang.String; referenced as The specific sequence of files included or processed is: E:\Sites\stephenministries.org\On_Line_Store\viewitem.cfm "

Obviously the Date, Time and ThreadID vary, but the error itself shows up over and over again. I have searched the entire website for "cart.quantity" and it shows up a few times (once in viewitem.cfm) but nothing looks to be out of order.

Any suggestions?
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3 replies

Inspiring
September 21, 2006
can you post the viewitem.cfm code?
September 21, 2006
For starters, add a <CFPARAM> for CART.QUANTITY (and all similar inputs) to viewitem.cfm.

Next, use OnError, or Application.cfc error handling, to email you details of all uncaught exceptions. You can capture much more detail and will know immediately when something bad happens (as long as the server's still up).
Inspiring
September 20, 2006
The application log should also tell you the template where the error occurred. Check that page and see how the variable gets generated and updated.

Maybe it is coming from a cfform text box, with a required="yes" attribute, and the user has js disabled.