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bobjarv
Participant
June 19, 2013
Answered

Unable to update anything inside Administrator

  • June 19, 2013
  • 1 reply
  • 1471 views

I can login to Administrator just fine but when I try to submit anything I get an error and it makes me login again... a vicious circle.  This was working, not sure what changed. Today I tried to do the download and install and received the following error:

Additional info: -1 : Unable to display error's location in a CFML template.

I have ColdFusion 10 with patch 8 installed.  Any help would be greatly appreciated.  Being new at this not sure what I messed up, but don't want to reload because I have a lot of changes that were entered through Administrator when it was working properly.

Bob

This topic has been closed for replies.
Correct answer bobjarv

Does the update level looks like the below one

Update Level/C:/ColdFusion10/cfusion/lib/updates/chf10000010.jar 

Finally figured out the problem by looking at some other post... Our network admin changed the IP not too long ago and it messed up the link some how but if I use the actual IP to get into the administrator I can change and update things just fine.  Now on the newest version.

Update Level: /C:/ColdFusion10/cfusion/lib/updates/chf10000010.jar

Thanks for the help!

1 reply

Anit_Kumar
Anit_Kumar
Inspiring
June 20, 2013

Hello bobjarv,

Are you using Microsoft IE on windows 2008 server. if yes, please try an alternate browser.

Regards,

Anit Kumar

B
bobjarvAuthor
Participant
June 20, 2013

Windows Server 2008 R2 and using IE, tried with Firefox same problem.

Get this on any page I try to update... I really screwed something up, but I don't want to reload 10 again and go through all the hotfixes and patches and then re-add everything. Besides ColdFusion is working with some other 3rd party software that seems to be running just fine.  But it does use information that the Administrator sections contain, so really need to have this working since I need to add more info.

From application.log:

"Severity","ThreadID","Date","Time","Application","Message"

"Information","ajp-bio-8012-exec-1","06/18/13","13:21:06",,"C:\ColdFusion10\cfusion\logs\application.log initialized"

"Information","ajp-bio-8012-exec-1","06/18/13","13:21:06",,"Session rotated successfully."

"Error","ajp-bio-8012-exec-3","06/18/13","13:36:43","cfadmin","Element UPDATES is undefined in SESSION. The specific sequence of files included or processed is: C:\ColdFusion10\cfusion\wwwroot\CFIDE\administrator\updates\installer_input.cfm, line: 33 "

"Error","ajp-bio-8012-exec-3","06/18/13","13:44:50","cfadmin","Element UPDATES is undefined in SESSION. The specific sequence of files included or processed is: C:\ColdFusion10\cfusion\wwwroot\CFIDE\administrator\updates\installer_input.cfm, line: 33 "

"Warning","ajp-bio-8012-exec-3","06/18/13","14:17:07","CFADMIN","There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected."

"Information","ajp-bio-8012-exec-4","06/18/13","14:40:11",,"Session rotated successfully."

"Warning","ajp-bio-8012-exec-6","06/18/13","14:40:47","CFADMIN","There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected."

"Information","ajp-bio-8012-exec-6","06/18/13","14:43:18",,"Session rotated successfully."

"Information","ajp-bio-8012-exec-1","06/19/13","15:02:09",,"Session rotated successfully."

"Error","ajp-bio-8012-exec-3","06/19/13","15:02:25","cfadmin","Element UPDATES is undefined in SESSION. The specific sequence of files included or processed is: C:\ColdFusion10\cfusion\wwwroot\CFIDE\administrator\updates\installer_input.cfm, line: 33 "

"Information","ajp-bio-8012-exec-4","06/19/13","16:38:29",,"Session rotated successfully."

"Warning","ajp-bio-8012-exec-4","06/19/13","16:38:55","CFADMIN","There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected."

"Information","ajp-bio-8012-exec-7","06/20/13","10:37:53",,"Session rotated successfully."

"Warning","ajp-bio-8012-exec-8","06/20/13","10:39:43","CFADMIN","There was an error while verifying the token. Either the session timed out or un-authenticated access is suspected."

Anit_Kumar
Anit_Kumar
Inspiring
June 20, 2013

Hello bobjarv,

Can you apply the mandatory update (http://www.adobe.com/support/coldfusion/downloads_updates.html#cfm10) for ColdFusion 10. Once done, please apply the ColdFusion 10 Update 10.

Can you then try to access CF Admin in Firefox probably.

Regards,

Anit Kumar

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