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Chris_McClain
Participant
January 16, 2007
Question

Unknown Administrator Password

  • January 16, 2007
  • 1 reply
  • 241 views
Our previous web developer, who installed CF on our company webserver, is no longer employed with us. We do not know the Administrator password, and when the previous web developer was contacted, she recalled a password but that did not work when I tried it (surprise!)

We are considering uninstalling and then reinstalling CF to create a new Administrator password, and I've been reviewing some of the articles about it in the knowledgebase. However, the previous web developer stated that would cause the website to be "ruined".

It does not seem logical that uninstalling-reinstalling CF would totally ruin the website. I would expect the site would be unavailable while doing the uninstall-reinstall but then be back in business once that was completed.

Does anyone see any other option besides uninstall-reinstall? Has anyone had any experience like this?

Thanks for your insight.
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    1 reply

    A
    Anonymous
    January 16, 2007
    On cfmx the administrator password is set in cfusionmx\lib\neo-security.xml. Make a backup of this file. Then open the original in wordpad or another editor. Search for 'admin.security.enabled'. The next xml tag is a boolean, set it false. Save the file. Restart cfmx. Open the admin, no password needed. Go to security in the admin and set a new password. Re-enable password protection.
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