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krisk33427622
krisk33427622
Participant
Feb 28, 2017 6:48 PM UTC
Answered

Upgraded to 2016 -Unable to initialise Monitoring service: coldfusion.server.ServiceException: Unknown tag: Arg

I just upgraded to 2016 from CF10.  I can't get to the administrator page.  I get this in the server.log:

"Information","localhost-startStop-1","02/28/17","09:39:05","","Starting Monitoring..."

"Error","localhost-startStop-1","02/28/17","09:39:06","","Unknown tag: Arg"

"Error","localhost-startStop-1","02/28/17","09:39:06","","Unable to initialise Monitoring service: coldfusion.server.ServiceException: Unknown tag: Arg"

Any ideas on how to troubleshoot/fix?

(Windows Web Server 2008 R2 - 64 bit)

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    haxtbhCorrect answer
    Inspiring
    Mar 1, 2017 9:04 AM UTC

    Did  you install any hotfixes after upgrading?

    The only time I have seen this is when a hotfix doesn't install properly. The fix is to manually remove the hotfix and reinstall. If you didn't then a fresh install maybe in order.

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    2 replies

    krisk33427622
    krisk33427622Author
    Participant
    Mar 2, 2017 12:50 PM UTC

    I contacted support and their only option was to do a new install.

    Thanks.

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    haxtbhCorrect answer
    Inspiring
    Mar 1, 2017 9:04 AM UTC

    Did  you install any hotfixes after upgrading?

    The only time I have seen this is when a hotfix doesn't install properly. The fix is to manually remove the hotfix and reinstall. If you didn't then a fresh install maybe in order.

    Translate
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