Upgrading CF2021 to CF2023 and WSCONFIG is blank/unselectable

​@collaboranaut Please check if the required features are installed in IIS per the first screenshot in this article: https://coldfusion.adobe.com/2022/09/coldfusion-in-distributed-environment-windows/

In case you still face issue, please reach out to us at cfsup@adobe.com

Thanks,

Abhishek

The blank drop-down in the Web Server Configuration Tool (wsconfig) does not necessarily mean IIS has no ColdFusion connectors. What it means is that this particular wsconfig.exe instance is unable to find any connector configurations that it recognizes as its own.

Before looking further into this, it will be helpful to be aware of the various options available to you when you use wsconfig.exe on the command-line (CMD) . That is, options such as -list, -remove, -uninstall, and so on. See https://helpx.adobe.com/la/coldfusion/configuring-administering/web-server-management.html 

For example, the first thing I would do is list the configured web servers. The CMD command is

C:\ColdFusion2021\cfusion\runtime\bin>wsconfig.exe -list

The second thing I would do is inspect the directory C:\ColdFusion2021\config\wsconfig\.

If CF2021 connectors exist, you will normally expect that there would be numbered subdirectories such as:

• C:\ColdFusion2021\config\wsconfig\1\
• C:\ColdFusion2021\config\wsconfig\2\

and so on.

Each of these numbered directories would contain files such as:

• isapi_redirect.dll
• isapi_redirect.properties
• workers.properties
• uriworkermap.properties

So, what do these two checks reveal?

​@collaboranaut , it’s not clear. Do you feel you have cf2021 setup on this machine such that your IIS sites DO currently connect to CF2021? And you’re wanting to remove those connectors so that you can instead connect the sites to CF2023?

If so, when you open this cf2021 wsconfig tool then you should certainly see the current connections. If instead this is a new machine, perhaps the issue is that you do NOT have the connectors in place for CF2021. There are ways we could diagnose things, but let’s start with the simple questions above.

If the answer to them is yes, then I’ll ask: is there any chance that perhaps you’d opened the CF2023 wsconfig tool, and on realizing IT was empty you then opened this cf2021 wsconfig tool--without closing the first? If so, that can cause the second one not to work correctly (while the first is still open).

Finally, if that’s not the issue, let’s focus on what the CF2021 wsconfig tool would be reading, to show what WAS configured: look at the coldfusion2021/config/wsconfig folder and its wsconfig.properties file. First, is there one? And if so, are there more than just two comment lines? The rest would be pairs of lines describing each connector in IIS. An example is:

1=IIS,0,true,cfusion,"",bitness64
1.srv=localhost,cfusion

The pair of lines list first a number corresponding to what should be a folder with the same number under that wsconfig folder. Then on that first first line, the number after “IIS,” would either be a number corresponding to an IIS site id, or “0” which means “all sites” (like you would see shown in the UI above when adding a first connector). BTW, the site id numbers can be seen in IIS using the “sites” feature on the top left navigational feature in IIS.

If somehow that wsconfig.properties ONLY has the first two comment lines, then that file thinks you HAVE no connectors setup for that CF version to that IIS instance.

Let us know what you find.