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Participant
August 7, 2014
Answered

Website 503 error - Request timed out waiting to execute

  • August 7, 2014
  • 4 replies
  • 1023 views

Our website ColdFusion pages are receiving 503 error - Request timed out waiting to execute.


It is happening at random times, multiple times per day, and sometimes several times an hour. I am having to restart the Coldfusion service (and sometimes the http service) to get the website back up.


We are running CF version 9.0.2, platform is RHEL 5.10, and java is openjdk 1.7.0.


Has anyone else had this issue?

This topic has been closed for replies.
Correct answer Anit_Kumar

Julie,

You just worked with one of my colleague, who is assisting you. He will be assisting you, hereafter as well.

Regards,

Anit Kumar

4 replies

Anit_Kumar
Inspiring
August 7, 2014

Can you check the exception and application logs for the error messages?

Regards,

Anit Kumar

Participant
August 7, 2014

Within the application log, I have several "File not found:" errors.

I also have a recurring error - "Error","jrpp-3","08/07/14","07:10:51",,"Element START is undefined in FORM. The specific sequence of files included or processed is: 'path to file', line: 123 "

In the exception.log, here is the matching entry for the recurring error above:

"Error","jrpp-3","08/07/14","07:10:51",,"Element START is undefined in FORM. The specific sequence of files included or processed is: 'path to file', line: 123 "

coldfusion.runtime.UndefinedElementException: Element START is undefined in FORM.

        at coldfusion.runtime.CfJspPage.resolveCanonicalName(CfJspPage.java:1724)

        at coldfusion.runtime.CfJspPage._resolve(CfJspPage.java:1677)

        at coldfusion.runtime.CfJspPage._resolveAndAutoscalarize(CfJspPage.java:1812)

        at coldfusion.runtime.CfJspPage._resolveAndAutoscalarize(CfJspPage.java:1805)

        at cfschedule22ecfm357617132.runPage(/var/www/html/disted/public_html/schedule/schedule2.cfm:123)

        at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:231)

        at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:416)

        at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)

        at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:381)

        at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48)

        at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40)

        at coldfusion.filter.PathFilter.invoke(PathFilter.java:94)

        at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70)

        at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:79)

        at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)

        at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)

        at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46)

        at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)

        at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)

        at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62)

        at coldfusion.CfmServlet.service(CfmServlet.java:200)

        at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)

        at jrun.servlet.FilterChain.doFilter(FilterChain.java:86)

        at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)

        at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

        at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)

        at jrun.servlet.FilterChain.service(FilterChain.java:101)

        at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106)

        at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)

        at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:286)

        at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:543)

        at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:203)

        at jrunx.scheduler.ThreadPool$DownstreamMetrics.invokeRunnable(ThreadPool.java:320)

        at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:428)

        at jrunx.scheduler.ThreadPool$UpstreamMetrics.invokeRunnable(ThreadPool.java:266)

        at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)

Not sure if any of this is related. Thanks for the help.

Anit_Kumar
Anit_KumarCorrect answer
Inspiring
August 7, 2014

Julie,

You just worked with one of my colleague, who is assisting you. He will be assisting you, hereafter as well.

Regards,

Anit Kumar