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andrewb61859237
Participant
May 9, 2017
Question

Who do I talk to about extended support for ColdFusion 10?

  • May 9, 2017
  • 1 reply
  • 698 views

I am trying to talk to someone to get extended support for our version 10 Coldfusion instance.

Do not want to miss the opportunity to qualify for the extended support while we upgrade to the latest version of ColdFusion over the next few months so can someone please find me someone I can deal with.

As advised by the online help from the ADOBE site, I have tried the  0800 0280148 number that just has been selecting options that do not put me in touch with a human.
I have emailed the Coldfusion team @ cfsup@adobe.com - no response.

Please some one help !

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    1 reply

    Inspiring
    December 31, 2017

    Adobe support for ColdFusion 10 ended May 2017.  This means they will not support it, nor will they provide security patches.  Even if a company was willing to provide support help, you would still be risking security by not purchasing a more recent version.

    -Nic