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Known Participant
April 1, 2009
Question

imac too bright for Eye-One Display 2 calibration device!

  • April 1, 2009
  • 29 replies
  • 45390 views
I've spent the past 6 hours trying to resolve this issue, but 2 hours on the phone with tech support from apple and x-rite, along with hours of searching forums and troubleshooting; I've yet to find a solution.

Here's the problem. I'm trying to calibrate my 24" imac (intel based, non glossy screen). I purchased the "Eye-One Display 2" monitor calibration device from X-Rite. After reading the horrible manual on the cd, and watching some youtube videos, I calibrated using the recommended settings. I set the temp to 6500, the gamma to 2.2, and the luminance to 120.

The problem i'm having is that the mac brightness setting, even set at it's lowest possible setting, is still way over the recommended 110-120 luminance setting. I think 148 is the lowest the imac will go. Because of this, I am not able to properly calibrate my imac. I call up x-rite tech support and they tell me they have never seen anything like this. He told me he knew macs displayed bright, but in 2 years he never witnessed this problem?! Seems odd to me.

I've checked forums, I've spent hours on the phone with these tech guys, and they don't know how to reduce the brightness setting any further. There is so much contradictory info out there, it's hard to know what to do to be honest. Some say to use the native white balance, some say to use different settings.

For the brightness issue, the only option I can think of is to use a program like "Shades" or "Brightness Control" to fix the problem. The creators of these programs even mention on their sites to not use them along with any calibration processes. I tried it anyway, and it did help reduce the luminance setting, but it changed the other settings in return.

If anyone knows a work around for this problem, please let me know. It pisses me off that x-rite even says this device is ok to use on intel macs, if this issue exists. And it irritates me that apple makes their computers so damn bright just so they can show them off in their showrooms. The whole reason I bought my mac was because everyone in the forums rave how they are the best for graphic design and audio. What a waste of a day i'm having here.

Oh yeah..my screen also appears to have a slight reddish tint to it?
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    29 replies

    Ramón G Castañeda
    Inspiring
    April 2, 2009
    Derek,

    You're getting sound advice from Lou and from Marco, as I fully expected. I even temporarily disabled my plonk list to see if Peter Figen was being a little more blunt than Marco and Lou, but that was not the case.

    Therefore, I'll say it: an iMac is far from optimal for serious photography and graphics work in my opinion. If you don't want to hear it, that's fine. But if you're serious about your work and that iMac is brand new, I'd advise you to consider returning it and getting a desktop MacPro.

    Just my two cents.

    EDITED the word "graphics" in second paragraph.
    Known Participant
    April 2, 2009
    Thanks pfigen, but buying an expensive monitor or dropping an additional $300 for the software (on top of the $200 i've already spent on this damn eye-one display 2) is not really something I want to do. I will keep it in mind though. Thanks
    Known Participant
    April 2, 2009
    Thanks Lou, when I am able to lower the luminance, I will keep that in mind. As of now, the lowest I am able to go is 148 on my imac.
    April 2, 2009
    This is a problem that has been discussed at length in the Mac Photoshop forum. I can't believe the X-Rite people didn't know about it. Well, actually I can if it's the same person I spoke with last week. The real solution appears to be in using a third party monitor calibration software that allows a greater degree of hardware manipulation. From what I've read, this should fix your problem:

    http://www2.chromix.com/ColorGear/shop/productdetail.cxsa?toolid=50079&num=24&refcode=cmpgen&-session=SessID:D875C80309cad2E78FTVu3F6191D
    Known Participant
    April 2, 2009
    derek,

    Your mileage may vary, but I find a luminance above 100 to be too bright to get a good monitor to print match "under normal print viewing conditions". I am not talking about viewing under a bright viewing light or light box conditions, but where the print is ultimately displayed.

    I present my approach and logic in the Monitor and Print Profiling article on my website at the following link:

    http://www.dinagraphics.com/color_management.php

    Of course, use whatever works and gives you a good match, but if you find your prints looking dark and muddy compared to your screen, consider lowering monitor luminance.

    Lou
    Known Participant
    April 1, 2009
    Marco, Thanks...that's a great idea, but no cigar. I checked and it was set to normal. Thanks for the reply though.
    Known Participant
    April 1, 2009
    Thanks Lou. I will check out those sources. Wow...100 cd/m2. Mine screen is pretty dark at 120 cd/m2, and my room is completely dark. I will keep that in mind, but with this imac, i'm lucky to get down to 120 without problems. I'm currently at 148 cd/m2.

    I have searched this forum for a solution. There were a couple of results, but no answers that I could find. I also did multiple google searches. The only solutions that people had were to use an app like "Shades" to reduce the brightness or luminance. I have already tried that, and it didn't work. Changing the brightness using that program in result changed the other settings.

    I just find it very ridiculous that apple or x-rite have no solution to a problem that obviously effects thousands of purchasers of this device.

    Thanks a bunch for your reply. I will contact Scott.
    April 1, 2009
    Derek,

    Just to be on the safe side, make sure that Universal Access is disabled and its controls are inactive.

    Go to System Preferences > Universal Access. In the "Display" section, make sure that the slider is all the way to the *left*, exactly at "Normal".

    Also go to System Preferences > Keyboard & Mouse > Keyboard Shortcuts, look for "Universal Access" and uncheck the check box right next to it.
    Known Participant
    April 1, 2009
    derek,

    I hate to be a tease, because I don't have the solution. But, I recall reading something somewhere about a fix for that problem. I am not sure if it is a software fix to lower luminance, or what. You might try contacting Scott Martin at www.on-sight.com and asking him. He is a consultant I have known for a long time, and he may know the solution.

    FWIW, I prefer to keep my monitor luminance below 100 cd/m2, especially if you are planning on matching monitor to print, and hanging your own prints under "normal" lighting levels. I find that 120 cd/m2 is pretty bright, and typical lighting levels are lower, resulting in prints that tend to look dark and muddy. But, if you are using bright viewing ights, 120 might work well.

    You might even search this forum for this problem. Also, check Luminous Landscape to see if they have any solutions.

    Lou