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Mario22557410r4sh
Participant
February 4, 2022
Question

Issues with color management running Mac OS 11.5.2

  • February 4, 2022
  • 4 replies
  • 2432 views

Hello

so since my last update to big sur, i have been having issues with color management.  my macbook pro is calibrated i'd say about once a month.  since the update i have been having issues not only proofing but with my printing.  I know the proof is correct from taking the file elsewhere to print (samy's camera) and it always comes out to how i proofed it in photoshop.  prints typically have an issue printing yellow for some reason, and tend to lean a bit toward magenta or a cooler tone, but when printed elsewhere i have no color issue.  i print using and epson p600 and i never use airprint for my printer driver.  my print head is in good condition.  i have uninstalled and installed multiple times and same issue every time.  i have the correct profile and paper type, with black point compensation, but really nothing ever changes. 

 

now when i proof in photoshop, my prints do match what is printed(not on my printer though).  The issue does show a color change when the print option is selected from file.  what is displayed is alot different than what is already proofed with the same settings.  paper type, black point compensation, paper size, relative, printer driver, etc....

    This topic has been closed for replies.

    4 replies

    H
    Hema23819121lyac
    Participant
    March 31, 2022

    I upgraded to Mac OS 11.5.2 and between upgrading and the firmware update, it took me a few weeks to figure out that Adobe Photoshop can no longer save files in CMYK format. In order to create print ready PDF files, I had to install an older version of my printer's driver...totally frustrating!

      Bob_Hallam
      Bob_Hallam
      Legend
      March 31, 2022

      I have not seen that happen on any system, so I suspect that this problem is isolated to yours.  

      when saving files in CMYK format, what happens?  Do you get an error? What is the error?  Why did you need to change the printer driver? That has nothing to do with photoshop saving files.  

      please fill in some info and I can surely help solve this issue for you.  

      ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.
      NB, colourmanagement
      Community Expert
      NB, colourmanagementCommunity Expert
      Community Expert
      February 5, 2022

       

      I wonder if the below affects 11.5.2 aswell? If that’s the OS you have?  or are you using 11.6.2? 

       

      There is apparently a bug in Mac OSX Big Sur 11.6.2 in connection with ICC profile use / printing,

      Some users have reported success after updating to Monterey, personally I'd be more likely to go back a version rather than jumping into a new OSX version soon after release.

      Sadly this bug appears to still be present in 11.6.3, according to users here who have made that upgrade.

       

      I hope this helps
      neil barstow, colourmanagement net :: adobe forum volunteer
      google me "neil barstow colourmanagement" for lots of free articles on colour management

       

      R
      Russell Proulx
      Known Participant
      February 12, 2022

      Does anyone know if this is a known issue that's currently being addressed by either Adobe or Apple, and what exactly the "apparent bug" is?

      Where I teach we're pretty well stuck with Big Sur v11.6.2 (IT a bureaucracies) and are having some success with an Acrobat workflow. Andrew Rodney (hi Andrew) suggested elsewhere that Acrobat and the Adobe Printing Utility were working properly. Unfortunately Adobe ended support for the Printing Utility which was 32-bit and will be not be making a 64-bit version which is required by Catalina and Big Sur.

      It's hard to teach a color managed print workflow when the equipment is not working as it should and the results using "the recommended procedure" are wrong.

       

      R

      R
      Russell Proulx
      Known Participant
      February 12, 2022

      (I wish there was a way to edit posts to correct typos...  or is there??)

       

      Where I teach we're pretty well stuck with Big Sur v11.6.2 (IT in bureaucracies) and are having some success with an Acrobat workflow. Andrew Rodney (hi Andrew) suggested elsewhere that Acrobat and the Adobe Printing Utility were are working properly. Unfortunately Adobe ended support for the Printing Utility which was is 32-bit and will be not be making a 64-bit version which is required by Catalina and Big Sur.

      NB, colourmanagement
      Community Expert
      NB, colourmanagementCommunity Expert
      Community Expert
      February 5, 2022

      "i have been having issues not only proofing but with my printing.  I know the proof is correct from taking the file elsewhere to print (samy's camera) and it always comes out to how i proofed it in photoshop.  prints typically have an issue printing yellow for some reason, and tend to lean a bit toward magenta or a cooler tone, but when printed elsewhere i have no color issue."

       

      "I know the proof is correct" - that’s a printed proof (from Sami's) right?

       

      "prints typically have an issue printing yellow for some reason, and tend to lean a bit toward magenta or a cooler tone'

      so when you mention "prints" there, those are the prints you make yourself on your Epson P600? 

       

      "when printed elsewhere i have no color issue" - so if you print that at Sami's its fine, but not on your Epson?

       

      If your screen calibration shows images (prints or proofs) that match Sami's that’s a good sign.

      BUT we don't KNOW for sure that their prints ARE accurate.

      And your screen does not match the prints made on your Epson 600 - with a supported paper and an ICC profile?

      With "Photoshop Manages Color"? 

       

      How are you "calibrating" the screen?

      some screen calibration info

       

      To get to the bottom of issues like this I use this test:
      "Have you ever wondered how to KNOW whether your screen [or printer] is ACCURATE and not just 'pleasing'?
      If so please check this out: http://www.colourmanagement.net/products/icc-profile-verification-kit

       

      I hope this helps
      neil barstow, colourmanagement net :: adobe forum volunteer
      google me "neil barstow colourmanagement" for lots of free articles on colour management

        TheDigitalDog
        TheDigitalDog
        Inspiring
        February 4, 2022

        The Macbook display (which is far from ideal) may be calibrated but calibrated to what? If you want a soft proof to match a print, that's the goal of the calibration.

        See:

        Why are my prints too dark?
        Why doesn’t my display match my prints?
        A video update to a written piece on subject from 2013
        In this 24 minute video, I'll cover:

        Are your prints really too dark?
        Display calibration and WYSIWYG
        Proper print viewing conditions
        Trouble shooting to get a match
        Avoiding kludges that don't solve the problem

        High resolution: http://digitaldog.net/files/Why_are_my_prints_too_dark.mp4
        Low resolution: https://youtu.be/iS6sjZmxjY4

        Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
          M
          Mario22557410r4shAuthor
          Participant
          February 4, 2022
          Informational video, but the darkness isn’t what is going on. I’m working
          on a calibrated monitor, which has been edited using the proper color
          profile for printer and paper. The file printed correctly with another
          device and same software as myself. Now, when viewed on photoshop or
          Lightroom on my computer, the profile changes when opened in the print
          dialog and is printed matching neither my proof nor what is shown in the
          print dialog view
          TheDigitalDog
          TheDigitalDog
          Inspiring
          February 4, 2022

          And the video covers more than darkness, it covers what is necessary to produce (within the display gamut and control over display calibration) WYSIWYG.

          The file printing elsewhere is moot unless you have that output profile and rendering intent used for that other print AND you calibrate for a match to that. Was that also the same P600 and output profile? Seems not.

          The output profile on your system works with the display profile to produce a preview. That's what needs to be accounted for.

          You keep saying you are working on a calibrate display which doesn't specify the important question: calibrated for WHAT?

          Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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