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E
estudiomaskin
Participant
December 11, 2020
Question

2021 version won't open any file!

  • December 11, 2020
  • 2 replies
  • 224 views

After update, it keeps crashing. And when it finally launches, the files are not opened by DW

Any clues???

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 11, 2020

    If not from Dreamweaver, how are you accessing files  -- from Bridge or your OS's file manager?

    Which operating system do you have?

    Is your local site folder defined?  And does it reside on your primary hard drive?

     

    Nancy O'Shea— Product User & Community Expert
    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    December 11, 2020

    Have you restarted your system since installing the update?

    If you have, and you're still having issues, run the CC Cleaner tool and reinstall...

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Make sure to restart after each step (uninstall > restart > install > restart) and see if that doesn't get it up and running for you.


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