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Inspiring
January 5, 2018
Question

"Access denied"?? never before

  • January 5, 2018
  • 3 replies
  • 363 views

I put up a small zip file for some one to download,

like ALWAYS and forever, but SUDDENLY today,

the client gets "access denied" so what should

i do?   Never before.

V 18.0 build 10136

Thanks anyone

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    3 replies

    BenPleysier
    Community Expert
    Community Expert
    January 5, 2018

    To me, "access denied", sounds like the client is trying to reach a program without having the proper credentials/permission.

    If your remote site is hosted on a Unix/Linux system, then, In Dreamweaver, go to the remote directory and right click the file/direcory and adjust the File Access Properties to suit.

    If your site is hosted on a Windows system, then use the Plesk, or similar, panel to change the permissions.

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    Jon Fritz
    Community Expert
    Community Expert
    January 5, 2018

    Can you access the file yourself from a browser?

    If not, verify the file name and location (down to the case structure) and if you still can't access it, talk to your hosting company, they may have inadvertently changed something.

    Inspiring
    January 5, 2018

    I can access the file just like always.  I've never adjusted

    server permission settings, nor know how to.

    Nancy OShea
    Community Expert
    Community Expert
    January 5, 2018

    This isn't a Dreamweaver problem.

    It's something going on between the file you uploaded, your server and the end user who is trying to access it.

    I would start with the file and the server permission settings.

    Nancy O'Shea— Product User & Community Expert