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AmySykes
AmySykes
Known Participant
Apr 22, 2022 12:53 PM UTC
Question

Adobe Dreamweaver Crash

Hi Everyone, Happy Friday!! Adobe Dreamweaver Version 21.2  Windows 10 just started continuously crashing today. Is this happening to anyone else? These are the things I have tried to correct the problem.

  • I rebooted my system.
  • I restarted Adobe Dreamweaver while pushing down the ctrl + shift + alt key to reset all defaults.
  • I use DW just about every day. The problem just started this morning.
  • I cleared my browser cache
  • I looked in Adobe Community support
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    8 replies

    Jon Fritz
    Community Expert
    Jon FritzCommunity Expert
    Community Expert
    Apr 22, 2022 2:30 PM UTC

    Does it crash at any specific time, like when opening a certain site or file, or is it more of a random shutdown?

    You may need to try a few different things...

    Site-specific Crashing, you can try...
    1. Disable your site cache (Site > Manage Sites > Advanced Settings > Uncheck Enable Cache)
    2. Delete the current site definition from Site > Manage Sites, then create a new one from your existing content

    For file-specific crashing, try...
    1. Open the offending file(s) in another application, like Notepad, and repair any errors found (visit this site to get a listing)
    2. With a new/clean file, overwrite the existing file that causes crashing

    If it's a random crashing issue, I would uninstall using the CC Cleaner Tool instructions and reinstall.

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      AmySykes
      AmySykesAuthor
      Known Participant
      Apr 22, 2022 6:08 PM UTC

      Hi Jon,  Happy Friday. To answer your first question. Yes, the site crashes when I am adding CSS font property in split view as well as just in code view using the manage fonts menu. Ok, I did your first 2 recommendations as well as reported the crash to Adobe via the crash notification pop-up box. I'll let you know how it goes. Thanks for now 

       

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Apr 22, 2022 6:18 PM UTC

      Validate code and fix reported errors.

      HTML https://validator.w3.org/

      CSS https://jigsaw.w3.org/css-validator/

       

       

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      Nancy O'Shea— Product User & Community Expert
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