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3 replies

Preran
Legend
April 7, 2017

I re-read your post, and it looks like you have an Enterprise account with us. Can you share the details of your company, your Adobe ID, and phone number over a private message. Click my picture and use the Message button. We will get in touch with you for investigation.

Alternatively, you can get in touch with the Adobe Tech Support team directly.

Thanks,

Preran

Preran
Legend
April 7, 2017

Hi rawlej,

Did Nancy's solution help? Do you still need assistance. Let us know.

Thanks,

Preran

Nancy OShea
Community Expert
Community Expert
April 5, 2017

Did you restart your computer after the 17.0.2 update? 

Nancy

Nancy O'Shea— Product User & Community Expert