I search online and found this was an issue in the past, but I could never seem to find how it was resolved. This is what I am getting in Dreamweaver when I try to add an Adobe web font:
This was quickly solved in a support chat with Priyanka, who saw that my computer was named Greg's iMac. By taking out the apostrophe from the main directory name, both the font preview issue AND the missing pop-down menu issue were fixed. NO SPECIAL CHARACTERS IN FILE OR FOLDER NAMES.
I never would have thought of that. Glad support got you sorted.
UPDATE 2/26/2022:
Effective July 2022, Adobe Edge Fonts will be discontinued.
Please switch over to Adobe Fonts or other suitable font replacement.
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