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Participant
July 5, 2021
Question

After install update Dreamweaver start a trial software for one week

  • July 5, 2021
  • 1 reply
  • 133 views

Hi all,

 

I wanted to write this post because I do not think it correct that Adobe, after updating, requires me to pay for the new software version. Dreamweaver asked me to update and delete the old software and so I did. After starting it I noticed that the software was on trial ... I could not find Dreamweaver 2020 on the site, could someone help me, thanks

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1 reply

Nancy OShea
Community Expert
Community Expert
July 5, 2021

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Failing that, see this help article.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Nancy O'Shea— Product User & Community Expert