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herman10312
herman10312
Participant
August 3, 2018
Answered

After installing 2018, then canceling, I have no access to former DW that I have purchased

  • August 3, 2018
  • 2 replies
  • 271 views

I chose to buy the new dreamweaver subscription and after a year, the price when up and I felt it not a value i wanted.  I canceled it and now I cannot access any of my old DW.  I had purchased and upgraded for years until they didn't allow that any longer.  Anyway to get my old programs back?

    This topic has been closed for replies.
    Correct answer Jon Fritz

    You'll need to run the Cleaner Tool to make sure the latest DW has been completely removed from your system, then re-install from your old media and use your old activation info.

    If you no longer have your old media (but still have your old activation info) you can download the program from Adobe and enter your existing activation info.

    2 replies

    Jon Fritz
    Community Expert
    Jon FritzCommunity ExpertCorrect answer
    Community Expert
    August 6, 2018

    You'll need to run the Cleaner Tool to make sure the latest DW has been completely removed from your system, then re-install from your old media and use your old activation info.

    If you no longer have your old media (but still have your old activation info) you can download the program from Adobe and enter your existing activation info.

    alisterblack
    Community Manager
    alisterblackCommunity Manager
    Community Manager
    August 6, 2018
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