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EMJones
EMJones
Inspiring
Dec 23, 2021 1:43 PM UTC
Question

"Attach File" Pop-up Window size

I'm re-designing via CSS a popular HelpDesk Software hosted on my server.

There's a portion on the end-user portal where they can "Attach File"

Clicking that button creates a Pop-up window with "Browse" and "Upload".

We have a lot of older end-users, so I changed the buttons/text on that Pop-up Window dialogue for "Browse" and "Upload" to be bigger, and now the window isn't big enough, and they have to scroll or resize the window to see the "Upload" button. Since I always design for the least computer savvy individuals, I'd like to resize that window.

I'm thinking it's not in CSS, but maybe someone in this forum would know exactly where to start looking?

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    6 replies

    B i r n o u
    B i r n o u
    Legend
    Dec 24, 2021 10:43 AM UTC

    well, without seeing the code, it is pretty complex to propose a solution, or bring any help 🙂

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      EMJones
      EMJonesAuthor
      Inspiring
      Jan 3, 2022 12:36 PM UTC

      Thanks for the reply. I completely spaced on that! Here's what the button calls:

      <a target="attachmentWindow" onclick="javascript&colon;window.open('/helpdesk/WebObjects/Helpdesk.woa/wo/956.21.0.5.3.19.1.3','attachmentWindow','toolbar=no,location=no,status=no,menubar=no,resizable=no,scrollbars=no,top=250,left=250,width=350,height=175'); return false" href="/helpdesk/WebObjects/Helpdesk.woa/wo/956.21.0.5.3.19.1.3" class="roundRectButton"><div class="panelButton">Add File</div>
      </a>

      I can't seem to figure out where I can edit this, as I do not believe (/helpdesk/WebObjects/Helpdesk.woa/wo/956.21.0.5.3.19.1.3) to be a directory on the server. It's definitely something I've no experience with.

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Jan 3, 2022 7:03 PM UTC

      If you have access to the anchor tag, it's as plain as the nose on your face. 

       

      width=350,height=175  and that's pixels.

       

       

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      Nancy O'Shea— Product User & Community Expert
      Community Expert
      Ben MCommunity Expert
      Community Expert
      Dec 24, 2021 12:50 AM UTC

      This is definitely in the CSS if it is web-based. CSS controls all styling. First, what are you using? Second, can we see what is going on? If we can't see what is going on, best advice we can give is to right click on the object to open the Inspector window in your browser. From there you can see what styles are affecting your button.

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Dec 24, 2021 1:08 AM UTC

      Modal Window size is probably controlled by JavaScript or other helper scripts, not CSS.

       

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      Nancy O'Shea— Product User & Community Expert
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Dec 23, 2021 7:31 PM UTC

      1. This is NOT a Dreamweaver question.

      2.  No.  Without knowing which Help Desk you're using or how it's put together, there's no way to know if what you want to do is even possible.  

      3. Check your server software's documentation.

       

       

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      Nancy O'Shea— Product User & Community Expert
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