Can't cancel operation and close

Forum|Forum|1 year ago
July 10, 2024
1 reply
239 views

Windows 11 - latest

DW - 21.4 latest

Activity shows complete but connection persists retrying and failing/timing out. Canceling does not stop it. Atempting to close the program warns and asks if I want to cancel 1 time. Upon yes/ok, the app stays open and will not prompt the warning again. I have to use task manager to close it.

This topic has been closed for replies.

Nancy OShea

Community Expert

Looks like an endless loop.

Try connecting to remote server with a dedicated S/FTP client like FileZilla.

If it fails to connect, contact your hosting provider.
If it's successful, you have a means for transferring files while you troubleshoot in Dreamweaver.

Troubleshoot FTP Issues

https://helpx.adobe.com/dreamweaver/kb/troubleshoot-ftp-issues-dreamweaver-cs6-cc.html

Nancy O'Shea— Product User & Community Expert

J

Jay SGAuthor

Participating Frequently

Thanks for the reply. Im not sure why it happened but the bug is that I had to use task manager to close it. So far it was only in that timeframe. It happened a few times then stopped for the time being. It would be nice to click cancel and it cancels. Or close and it cancels and closes.

Nancy OShea

Community Expert

...the bug is that I had to use task manager to close it.
By @Jay SG

===========

That's a symptom of a bigger problem. 🤒

Fix the problem and the symptom will go away.

Nancy O'Shea— Product User & Community Expert

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