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Inspiring
May 14, 2017
Answered

Can't Connect using Contribute

  • May 14, 2017
  • 2 replies
  • 6574 views

Folks, I've used Contribute for 10 years +, and as of a few months ago I can't connect. I know this is the Dreamweaver forum but there's no one left on the Contribute forum. I use Contribute 6.5.

I can FTP to my site  using FileZilla, but that's no use to me as I know almost nothing about coding and need Contribute to edit my site. https://woodsshop.com/

WoodsShop Creative Builders, San Diego, Calif. - Creative Home Deck Design/Build. Fine-Custom Outdoor Building Projects…

I'm hoping to get some help here with my connection issue. Someone who helped me update my site to modern coding last year is still able to Connect.

I got a new Win 7 computer beginning of the year but was able to edit my site for months before this connection issue started.

Can anyone help, or, is there any paid Adobe support I can turn to?

    This topic has been closed for replies.
    Correct answer Joe_FromSD

    You can change ports in Dreamweaver.  I don't know about Contribute.


    OK Folks, my Host did a shared screen with me, and watched the server as I tried to login. It took him way over 1/2 hour, and after working with Adobe also we found the solution!-

    Keep in mind I know nothing about these things, but a big part of the problem seemed to be Contribute not working with my https.

    What my Host did-

    I have updated the TLS compatibility on the server to support all version. Please try it now. Otherwise I think you would be ok to update it with http and then the server will handle the https.

    so now it works and I can finally edit my site again! Can I mark my own reply as the Answer :-)

    2 replies

    nn30
    Participant
    June 5, 2017

    We are facing similar issue. Can you please explain in brief on which server (i.e. HOST) did you update your TLS compatibility?

    Joe can you or some one please help us to resolve the issue?

    Inspiring
    June 6, 2017

    darn nn I wish I could help but it was all beyond me!

    Inspiring
    June 6, 2017

    OK I asked my Host to explain and he said-

    Joe,

    Your current server setup is

    Server: c5mail.adjent.com
    Host: 1host.com

    What I did was change the cipher suite and SSL/TLS Protocals

    Cipher Suite
    Old: ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES256-SHA384:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA256:!DSS:!3DES:!RC4:!DES

    New: ECDHE-ECDSA-CHACHA20-POLY1305:ECDHE-RSA-CHACHA20-POLY1305:ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-RSA-AES256-GCM-SHA384:DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES128-SHA256:ECDHE-RSA-AES128-SHA256:ECDHE-ECDSA-AES128-SHA:ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA:ECDHE-ECDSA-AES256-SHA384:ECDHE-ECDSA-AES256-SHA:ECDHE-RSA-AES256-SHA:DHE-RSA-AES128-SHA256:DHE-RSA-AES128-SHA:DHE-RSA-AES256-SHA256:DHE-RSA-AES256-SHA:ECDHE-ECDSA-DES-CBC3-SHA:ECDHE-RSA-DES-CBC3-SHA:EDH-RSA-DES-CBC3-SHA:AES128-GCM-SHA256:AES256-GCM-SHA384:AES128-SHA256:AES256-SHA256:AES128-SHA:AES256-SHA:DES-CBC3-SHA:!DSS

    SSL/TLS Protocals
    Old: All -SSLv2 -SSLv3 -TLSV1
    New: All -SSLv2 -SSLv3

    Now they would need root access to the server in order to make these changes. This is what I changed though. This opened up the server to be more compatible with older software. Questions please let me know.

    Best regards,
    Ben

    I really hope this helps someone else! I wasn't able to edit my site for 8 months.

    pziecina
    Legend
    May 14, 2017

    The last release of Contribute was in 2012, sales and support stopped earlier this year. As far as i know there is no alternative route offered to Contribute users for any support, beyond the recommendation to use another Adobe product such as Dreamweaver, or Buisness Catalyst -

    http://businesscatalyst.com

    Another alternative is to use a cms such as wordpress or drupal.

    Inspiring
    May 14, 2017

    I have a huge website that was created in Dreamweaver so can't use any other website editor on it besides Contribute Dreamweaver. But I could be wrong about that? Is Business Catalyst a WYSIWYG??

    I don't know coding anyway and need a WYSIWYG editor. I've heard Dreamweaver has a WYSIWYG function built in to it, would that be similar to Contribute, and would I be able to use that without knowing any coding?

    I appreciate the help with this!

    pziecina
    Legend
    May 14, 2017

    Dw is not really a wysiwyg tool, and a reasonable knowledge of code is expected. As for BC, it is also not a visual tool.

    If you do not know coding, then even transfering your site to use Dw is probably not an option, one should consider. If you can use Contribute with a 3rd party ftp tool, that is probably the only real option open to you, but not as a long term solution.

    It may be worth looking at using a free trial of BC, as that program with the pages created from a template may be a solution.