Can't connect with server via SFTP or FTP over SSL

Forum|Forum|4 years ago
March 6, 2021
1 reply
1126 views

Hello,

The only working connection is FTP, while the other types don't succeed.

Error: An FTP error occured - Cannot make connection to host.
An unknown error occured.

Type of connection: Connect using FTP over SSL/TLS (Implicit encryption)

Port: 990

FTP address: ftp.domain.com

Authentication: Trusted Server
More options (Checked): Use Passive FTP and Use FTP Performance Optimization

Please i need help to secure the connection. DW v19.0

Thank you 🙂

Error

This topic has been closed for replies.

Nancy OShea

Community Expert

Try connecting with FileZilla free S/FTP client. If FileZilla fails to connect, contact your web hosting provider to verify you have the proper log-in credentials and settings for you server.

Nancy O'Shea— Product User & Community Expert

L

Ludwig5C19Author

Participating Frequently

Hi,

Yes i can connect using Filezilla. I'm the server administrator. Using the same credentials on standard unsecure FTP I can connect DW successfuly.

Any idea ? Thanks

B

Ben M

Community Expert

Which did you connect with in Filezilla? SFTP (SSH File Transfer Protocol) and FTPS (FTP-SSL) are 2 different technologies. Also in DW if you click on Site-->Advanced-->FTP Log, what is the error number being returned during your issue?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded