Skip to main content
HannaB
Inspiring
January 31, 2025
Question

Can't enter ftp credentials suddenly!

  • January 31, 2025
  • 1 reply
  • 501 views

Help! I've used Dreamweaver for many many years. Suddenly it won't let me enter any of the ftp credentials. I can't enter ANYTHING into Username or Password fields. I've tried copy paste via keyboard, via right-click and typing manually. Nothing works! No info gets entered into those two fields. All other fields are working as expected.

 

I have restarted DW but that didn't help. I'm on a Mac.

 

Can't find anything like this here in support so help!

1 reply

Nancy OShea
Community Expert
Community Expert
January 31, 2025

Restart your computer.

Go to Site > Manage Sites.

Select your Site from the list. Click the pencil icon to edit.

Click on Servers tab.

Highlight site definition & click the pencil icon to edit.

Select FTP or SFTP from the CONNECT drop-list.

You should be able to click inside the form field.  Hit backspace key to delete old data and begin typing.

 

If that fails, Cancel and Create a New Site.

 

Nancy O'Shea— Product User & Community Expert
HannaB
HannaBAuthor
Inspiring
January 31, 2025

Thanks for your reply. I'm not able to input anything into the fields for Username or Password. The cursor wouldn't even get in there to type. Found a workaround until this gets figured out — only use mouse right click to first copy username from elsewhere, then click on Username field and right click on mouse and use Paste, then click "Save", then repeat for Password. Click "Save" and that seems to have kept the info in there. But can't get cursor in there to type manually.

Nancy OShea
Community Expert
Community Expert
January 31, 2025

Which macOS and version?

Are you having this problem in any other Creative Cloud apps?

 

 

Nancy O'Shea— Product User & Community Expert