Can't install Adobe Dreamweaver CC, help please?

Question

I just purchased the Creative cloud and teacher edition plan and have been trying to download Adobe Dreamweaver CC, but can't install it. Basically what happens is that I download the Dreamweaver installer which works fine until I enter my e-mail and password, which after doing so the installer simply goes blank and does nothing. I've tried several times and the installer goes blank and freezes every time I do this, any help please? Attached is a screenshot of the installer blank.

Nancy OShea · Accepted Answer

Assuming your computer meets the system requirements below,

Dreamweaver system requirements

Have you tried quitting the Creative Cloud Desktop App and then restarting it with your Adobe ID and password?
Does your Mac or Win user account have full admin level permissions?
Have you tried turning off your anti-virus software?

Nancy

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