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hjarmitage
Participant
Dec 19, 2019 3:48 PM UTC
Answered

CC high CPU usage

I have C5 and installed Dreamweaver CC trial. Right away I see my CPUs running 50%+.  After some investigation I found Adobe background apps running. I forced shutdown and the usage dropped. I see this problem on the web goes back a few years.  My question is since I will not use the CC can I remove / disable CC and just use Dreamweaver? Right now I have CC blocked and DW still runs OK. Will it continue if I suscribe??  Thanks for the help.

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    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    Dec 19, 2019 5:46 PM UTC

    After re-reading your question, I realize you want to uninstall CC Desktop App only and keep using DW 2020.  Unfortunately, CC Desktop App is essential for using Creative Cloud services and apps.  You can turn it off and disable auto start-up on log-in from your CC Desktop App preferences (gear icon). But you should not uninstall it if you plan to keep using Creative Cloud apps.

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
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    5 replies

    JTorresCon
    Participant
    Feb 14, 2021 7:54 PM UTC

    I SOLVED  removing all synchronicity settings in Preferences. 😉

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    tutumumu
    tutumumu
    Participant
    Nov 27, 2020 3:41 AM UTC

    Hi there....My computor to high CPU usage Adobe if i run Ps and Ai high CPU in sudenly but i use Ai or Ps is not high CPU. Please help me for my problem.

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    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    Dec 19, 2019 5:46 PM UTC

    After re-reading your question, I realize you want to uninstall CC Desktop App only and keep using DW 2020.  Unfortunately, CC Desktop App is essential for using Creative Cloud services and apps.  You can turn it off and disable auto start-up on log-in from your CC Desktop App preferences (gear icon). But you should not uninstall it if you plan to keep using Creative Cloud apps.

     

     

     

     

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    Nancy O'Shea— Product User & Community Expert
    hjarmitageAuthor
    Participant
    Dec 19, 2019 5:56 PM UTC

    Yes I found that out, thank you.  I have to login to CC when starting DW and my CPU usage jumps while using it. Having CC run rampant on my PCs is not something I will allow.   I find posts about this going back years.  I do not understand why nothing has been done about it.  No DW CC for me.  Thanks for the responses.

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      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Dec 19, 2019 5:28 PM UTC

      Sure you can uninstall.  Just be sure to cancel your trial before it converts to a paid plan. And run the Adobe CC Cleaner tool below to remove residual files.

      https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

       

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      Nancy O'Shea— Product User & Community Expert
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