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C
cturnbull
Participant
February 14, 2020
Question

CEPHtmlEngine '.wakeups_resource.diag'

  • February 14, 2020
  • 1 reply
  • 1305 views

Hi,

 

I noticed that Adobe Dreamweaver has been logging a lot of '.wakeup_resource.diag' files in my console recently. I have a Macbook Pro 2019. Does anyone know what may be causing this issue? The logs are for the CEPHtmlEngine, CEPHtmlEngine Helper and Dreamweaver. I've also noticed that my log reports section in the Console is filling up with a lot of adobe creative cloud reports in general while running adobe apps including "ACC.log", "CoreSync.log", "PDApp.log", "CC Library Process.log", "NGLClient_Dreamweaver.log", "CC Library Panel DRWV.log" and "CCX Process.log". The ACC.log keeps repeating a lot of the same errors, such as "02/14/20 13:14:12:212 | [WARN] | 5833 | CCD | Core | ExternalGateway | | Core | 314037 | 501 | There is no entry found for the request Id - 783B7DFF-A07B-4596-9848-DDB4E13EF853". The log is already over 12 mb from using the app the past couple days. Is there a way to stop the logging or figure out if there is bug in the app that is causing a lot of logging and excessive wakeups?

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 15, 2020

Try Preferences > Sync Settings,  disable automatic sync.

 

 

Nancy O'Shea— Product User & Community Expert
C
cturnbullAuthor
Participant
February 17, 2020

I do not see Perferences > Sync Settings on my Adobe Creative Cloud app. All I see is Syncing > Pause Syncing. Also it seems like a lot of background processes are stalling my Macbook Pro shutdown sequence. Every time I shutdown my macbook pro, it lags and I receive a shutdown stall log when I reboot and it always has adobe processes listed. I pasted a small portion of the log below:

 

Date/Time: 2020-02-17 17:05:28 -0500
End time: 2020-02-17 17:05:29 -0500
OS Version: Mac OS X 10.15.3 (Build 19D76)
Architecture: x86_64h
Report Version: 29

Data Source: Stackshots
Shared Cache: 0x23ca000 58B44BEF-4FEA-35C4-BB86-B327F7B804BE

Event: shutdown stall
Duration: 1.00s (sampling started after 2 seconds)
Steps: 101 (10ms sampling interval)

Hardware model: MacBookPro16,1
Active cpus: 12
Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Time Awake Since Boot: 300s


------------------------------------------------------------
Heavy format: stacks are sorted by count
Use -i and -timeline to re-report with chronological sorting
------------------------------------------------------------

 

Process: AdobeCRDaemon [553]
UUID: 4A4AAE6D-B634-34D7-A76F-269E8CEAD81B
Path: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app/Contents/MacOS/AdobeCRDaemon
Architecture: x86_64
Parent: launchd [1]
UID: 501
Footprint: 2048 KB
Start time: 2020-02-17 17:05:28 -0500
End time: 2020-02-17 17:05:29 -0500
Num samples: 101 (1-101)
CPU Time: 0.002s (4.6M cycles, 5.4M instructions, 0.85c/i)
Note: 3 idle work queue threads omitted

Thread 0x16e6 DispatchQueue "com.apple.main-thread"(1) 101 samples (1-101) priority 20 (base 20) cpu time <0.001s (125.6K cycles, 38.7K instructions, 3.24c/i)
101 start + 1 (libdyld.dylib + 108541) [0x7fff654967fd]
101 main + 85 (AdobeCRDaemon + 4405) [0x100b02135]
101 -[MyDaemon initialize] + 219 (AdobeCRDaemon + 9883) [0x100b0369b]
101 -[MyDaemon listenForTerminateNotifications] + 483 (AdobeCRDaemon + 8995) [0x100b03323]
101 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 (Foundation + 397736) [0x7fff3062d1a8]
101 CFRunLoopRunSpecific + 499 (CoreFoundation + 535507) [0x7fff2df89bd3]
101 __CFRunLoopRun + 1695 (CoreFoundation + 538855) [0x7fff2df8a8e7]
101 __CFRunLoopServiceMachPort + 322 (CoreFoundation + 544011) [0x7fff2df8bd0b]
101 mach_msg_trap + 10 (libsystem_kernel.dylib + 4698) [0x7fff655d725a]
*101 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 1169792) [0xffffff800031d980]

Thread 0x16ea DispatchQueue "com.apple.root.user-initiated-qos"(12) 101 samples (1-101) priority 20 (base 20) cpu time 0.002s (4.3M cycles, 5.3M instructions, 0.82c/i)
101 start_wqthread + 15 (libsystem_pthread.dylib + 6183) [0x7fff65696827]
101 _pthread_wqthread + 220 (libsystem_pthread.dylib + 9910) [0x7fff656976b6]
101 _dispatch_worker_thread2 + 92 (libdispatch.dylib + 73506) [0x7fff6544bf22]
101 _dispatch_root_queue_drain + 1003 (libdispatch.dylib + 72327) [0x7fff6544ba87]
101 _dispatch_client_callout + 8 (libdispatch.dylib + 13582) [0x7fff6543d50e]
101 _dispatch_call_block_and_release + 12 (libdispatch.dylib + 9603) [0x7fff6543c583]
101 __22-[MyDaemon initialize]_block_invoke + 38 (AdobeCRDaemon + 9958) [0x100b036e6]
100 -[MyDaemon waitForCrash] + 2144 (AdobeCRDaemon + 12624) [0x100b04150]
100 +[NSThread sleepUntilDate:] + 190 (Foundation + 1425309) [0x7fff30727f9d]
100 __semwait_signal + 10 (libsystem_kernel.dylib + 15290) [0x7fff655d9bba]
*100 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 1474976) [0xffffff80003681a0]
1 -[MyDaemon waitForCrash] + 1717 (AdobeCRDaemon + 12197) [0x100b03fa5]
1 -[MyDaemon getProcessesCount] + 161 (AdobeCRDaemon + 22881) [0x100b06961]
1 -[NSString compare:options:range:] + 34 (Foundation + 20300) [0x7fff305d0f4c]
1 CFStringCompareWithOptionsAndLocale + 349 (CoreFoundation + 98337) [0x7fff2df1f021]
1 _CFStringGetCStringPtrInternal + 136 (CoreFoundation + 60235) [0x7fff2df15b4b]
*1 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 928749) [0xffffff80002e2bed]
*1 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 2508619) [0xffffff800046474b]
*1 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 2543731) [0xffffff800046d073]
*1 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 2511123) [0xffffff8000465113] (running)

Binary Images:
0x100b01000 - 0x100b0dfff AdobeCRDaemon (0) <4A4AAE6D-B634-34D7-A76F-269E8CEAD81B> /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app/Contents/MacOS/AdobeCRDaemon
0x7fff2df07000 - 0x7fff2e387fff CoreFoundation (1674.114) <5810CC45-FB5D-3A78-861F-7BE03F9B2FDD> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff305cc000 - 0x7fff30994fff Foundation (1674.114) <532BBAE7-F2BA-3779-94E0-BFEDF2D7AB38> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff6543a000 - 0x7fff6547bfff libdispatch.dylib (1173.60.1) <5EF42E98-AD0D-3FAE-ABD4-46D791B8343F> /usr/lib/system/libdispatch.dylib
0x7fff6547c000 - 0x7fff654b1fff libdyld.dylib (733.8) <8B0DFE8A-42CF-32C8-B121-83C22BF25F69> /usr/lib/system/libdyld.dylib
0x7fff655d6000 - 0x7fff65602fff libsystem_kernel.dylib (6153.81.5) <23909F45-79C3-34C9-A28F-337915925E5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff65695000 - 0x7fff6569ffff libsystem_pthread.dylib (416.60.2) <AAF506F4-9455-3CC4-8E0B-6791E3C0993C> /usr/lib/system/libsystem_pthread.dylib
*0xffffff8000200000 - ??? ??? <A8DDE75C-CD97-3C37-B35D-1070CC50D2CE>


Process: AdobeCRDaemon [561]
UUID: 4A4AAE6D-B634-34D7-A76F-269E8CEAD81B
Path: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app/Contents/MacOS/AdobeCRDaemon
Architecture: x86_64
Parent: launchd [1]
UID: 501
Footprint: 2188 KB
Start time: 2020-02-17 17:05:28 -0500
End time: 2020-02-17 17:05:29 -0500
Num samples: 101 (1-101)
CPU Time: 0.003s (4.6M cycles, 5.5M instructions, 0.84c/i)
Note: 3 idle work queue threads omitted

Thread 0x176d DispatchQueue "com.apple.main-thread"(1) 101 samples (1-101) priority 20 (base 20) cpu time <0.001s (101.7K cycles, 27.5K instructions, 3.70c/i)
101 start + 1 (libdyld.dylib + 108541) [0x7fff654967fd]
101 main + 85 (AdobeCRDaemon + 4405) [0x109b3a135]
101 -[MyDaemon initialize] + 219 (AdobeCRDaemon + 9883) [0x109b3b69b]
101 -[MyDaemon listenForTerminateNotifications] + 483 (AdobeCRDaemon + 8995) [0x109b3b323]
101 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 212 (Foundation + 397736) [0x7fff3062d1a8]
101 CFRunLoopRunSpecific + 499 (CoreFoundation + 535507) [0x7fff2df89bd3]
101 __CFRunLoopRun + 1695 (CoreFoundation + 538855) [0x7fff2df8a8e7]
101 __CFRunLoopServiceMachPort + 322 (CoreFoundation + 544011) [0x7fff2df8bd0b]
101 mach_msg_trap + 10 (libsystem_kernel.dylib + 4698) [0x7fff655d725a]
*101 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 1169792) [0xffffff800031d980]

Thread 0x176f DispatchQueue "com.apple.root.user-initiated-qos"(12) 101 samples (1-101) priority 20 (base 20) cpu time 0.002s (4.3M cycles, 5.4M instructions, 0.80c/i)
101 start_wqthread + 15 (libsystem_pthread.dylib + 6183) [0x7fff65696827]
101 _pthread_wqthread + 220 (libsystem_pthread.dylib + 9910) [0x7fff656976b6]
101 _dispatch_worker_thread2 + 92 (libdispatch.dylib + 73506) [0x7fff6544bf22]
101 _dispatch_root_queue_drain + 1003 (libdispatch.dylib + 72327) [0x7fff6544ba87]
101 _dispatch_client_callout + 8 (libdispatch.dylib + 13582) [0x7fff6543d50e]
101 _dispatch_call_block_and_release + 12 (libdispatch.dylib + 9603) [0x7fff6543c583]
101 __22-[MyDaemon initialize]_block_invoke + 38 (AdobeCRDaemon + 9958) [0x109b3b6e6]
100 -[MyDaemon waitForCrash] + 2144 (AdobeCRDaemon + 12624) [0x109b3c150]
100 +[NSThread sleepUntilDate:] + 190 (Foundation + 1425309) [0x7fff30727f9d]
100 __semwait_signal + 10 (libsystem_kernel.dylib + 15290) [0x7fff655d9bba]
*100 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 1474976) [0xffffff80003681a0]
1 -[MyDaemon waitForCrash] + 1759 (AdobeCRDaemon + 12239) [0x109b3bfcf]
1 -[MyDaemon getLatestHash] + 43 (AdobeCRDaemon + 5707) [0x109b3a64b]
1 -[MyDaemon getDiagnosticReports] + 112 (AdobeCRDaemon + 5840) [0x109b3a6d0]
1 -[NSString(NSPathUtilities) stringByExpandingTildeInPath] + 127 (Foundation + 213708) [0x7fff306002cc]
1 _NSExpandTildeInPath + 123 (Foundation + 18390) [0x7fff305d07d6]
1 NSHomeDirectoryForUser + 12 (Foundation + 169751) [0x7fff305f5717]
1 issetugid + 10 (libsystem_kernel.dylib + 4218) [0x7fff655d707a]
*1 ??? (<A8DDE75C-CD97-3C37-B35D-1070CC50D2CE> + 930298) [0xffffff80002e31fa] (running)

Binary Images:
0x109b39000 - 0x109b45fff AdobeCRDaemon (0) <4A4AAE6D-B634-34D7-A76F-269E8CEAD81B> /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDaemon.app/Contents/MacOS/AdobeCRDaemon
0x7fff2df07000 - 0x7fff2e387fff CoreFoundation (1674.114) <5810CC45-FB5D-3A78-861F-7BE03F9B2FDD> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff305cc000 - 0x7fff30994fff Foundation (1674.114) <532BBAE7-F2BA-3779-94E0-BFEDF2D7AB38> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff6543a000 - 0x7fff6547bfff libdispatch.dylib (1173.60.1) <5EF42E98-AD0D-3FAE-ABD4-46D791B8343F> /usr/lib/system/libdispatch.dylib
0x7fff6547c000 - 0x7fff654b1fff libdyld.dylib (733.8) <8B0DFE8A-42CF-32C8-B121-83C22BF25F69> /usr/lib/system/libdyld.dylib
0x7fff655d6000 - 0x7fff65602fff libsystem_kernel.dylib (6153.81.5) <23909F45-79C3-34C9-A28F-337915925E5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff65695000 - 0x7fff6569ffff libsystem_pthread.dylib (416.60.2) <AAF506F4-9455-3CC4-8E0B-6791E3C0993C> /usr/lib/system/libsystem_pthread.dylib
*0xffffff8000200000 - ??? ??? <A8DDE75C-CD97-3C37-B35D-1070CC50D2CE>

 

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 17, 2020

"I do not see Preferences > Sync Settings on my Adobe Creative Cloud app."

===========

That's right.  You posted this question in the Dreamweaver community.  Look at your DW Preferences.

 

Nancy O'Shea— Product User & Community Expert
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